Detail-orientated, adept at making critical decisions, managing deadlines and with expertise in analysis and quantitative problem-solving skills, dedicated to self-development to provide expectation-exceeding service.
Overview
11
11
years of professional experience
Work History
Waste, Project Specialist II
Engie Impact
06.2023 - Current
Telecom, Operation Specialist
Engie Impact
08.2022 - 05.2023
Business Process Delivery Associate / Customer Service Associate
Accenture Inc.
07.2020 - 05.2021
Customer Service Representative/ Technical Support
TaskUs
07.2020 - 04.2021
Team Leader of T-mobile Account
Teletech Pampanga
03.2019 - 07.2020
Assistant Team Leader of T-mobile
Teletech Pampanga
04.2017 - 03.2019
Expert/ Agent of T-mobile Account
Teletech Pampanga
03.2015 - 04.2017
Sales Representative
iQor 3 / Cyber City
10.2014 - 03.2015
Education
Bachelor of Science - Electronics and Communications Engineering
Don Honorio Ventura Technological State University
Pampanga High School
Del Pilar Central Elementary School
Skills
Excellent communication skills
Good time management
Detail-oriented
Team leadership
Quality assurance
Timeline
Waste, Project Specialist II
Engie Impact
06.2023 - Current
Telecom, Operation Specialist
Engie Impact
08.2022 - 05.2023
Business Process Delivery Associate / Customer Service Associate
Accenture Inc.
07.2020 - 05.2021
Customer Service Representative/ Technical Support
TaskUs
07.2020 - 04.2021
Team Leader of T-mobile Account
Teletech Pampanga
03.2019 - 07.2020
Assistant Team Leader of T-mobile
Teletech Pampanga
04.2017 - 03.2019
Expert/ Agent of T-mobile Account
Teletech Pampanga
03.2015 - 04.2017
Sales Representative
iQor 3 / Cyber City
10.2014 - 03.2015
Pampanga High School
Del Pilar Central Elementary School
Bachelor of Science - Electronics and Communications Engineering
Don Honorio Ventura Technological State University
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