Jomel F. Dorimon

Sales and customer experience professional with over 9 years in BPO and customer-facing roles, including experience with T-Mobile for Business, Asurion, Verizon, Sprint, and healthcare support. Expertise in inbound and outbound sales, account management, technical support, billing, customer retention, and consultative selling. Proven track record of exceeding sales targets and delivering exceptional service while fostering strong customer relationships.

• Promoted to Customer Service Associate II, 2019-03-01, Recognized with the Center of Excellence Year 2018 - Top Agent award under Sprint ACE.
• Telesales Winner, 2019-03-01, All-Expense-Paid Trip to Rio de Janeiro, Brazil.
• Q3 & Q4 Achiever's Club Winner, 2019-06-01, All-Expense-Paid Trip to Boracay.
• Achieved sales metrics for 12 consecutive months, With a previous employer, Asurion.
• Consistently exceeded sales targets, In both inbound and outbound T-Mobile for Business sales.

• Sprint ACE Telesales Winner – Recognized for outstanding telesales performance and sales achievement. Trip to Rio De Janeiro Brazil.
• Consistent Sales High Flyer – Consistently ranked among the top-performing sales representatives across multiple companies and accounts by exceeding sales quotas and performance targets.
• Consistently Exceeded Sales Quotas – Proven track record of surpassing monthly sales targets while maintaining strong customer service and conversion performance.