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Associate Principal Engineer

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Accomplished Customer Experience Agent with extensive experience providing quality services in challenging environments. Establishes relationships with customers, analyzes customer needs and resolves complaints. Possesses excellent communication and problem-solving skills.

Performance-oriented Leader offering exceptional record of achievement over 6-year career. Started my career with the Training Team as a Trainer for 2 years and learned the fundamentals of developing people and driving performance. Worked with the Business Support Team for 2 years and has adapted to become a tenacious manager with strategic and analytical approach to solving problems, and accomplishing profit targets. Talented in identifying opportunities and communicating plans by capitalizing on emerging trends.

Dynamic professional blending educational expertise with exceptional customer service. Skilled in crafting engaging learning experiences and fostering inclusive environments, coupled with a proven ability to resolve complex issues with empathy and efficiency. Eager to contribute to a thriving learning team.

Dynamic, customer-oriented operations leader with over five years of experience in customer service and team supervision. Demonstrates expertise in leading high-performing teams, optimizing processes, and efficiently resolving customer issues. Proficient in people management, quality assurance, and effective communication, both written and verbal. Excels in fast-paced, target-driven environments with a steadfast commitment to delivering outstanding customer experiences.

Dedicated hospitality professional who takes pride in their work and treats every role with ownership and care. Highly reliable, hardworking and committed to supporting team success and guest experience. Seeking a quality environment where professionalism and accountability are valued.

Hard-working college graduate with a passion for art and digital design. Has proven experience in brand redesign, installations, content systems, customer service and strong organizational and planning skills. Willing to work hard and eager to develop and gain real-world experience.

Dynamic leader with proven organizational skills, having excelled as a member of the SPPY Leadership Team for the YMCA. Successfully fostered relationships and motivated peers while implementing effective policies. Demonstrated collaboration and time management through planning impactful events and managing diverse teams in high-pressure environments. Thorough sanitization skills and customer service through time as a Summer Camp Counselor in Training, along with delegation of team members and being a team player. Developed communication and improvisation skills as a Club President for San Pedro High School Olguin Campus.

Detail-oriented professional with experience supporting compliance-driven operations, documentation accuracy, and financial record integrity across healthcare, hospitality, and regulated administrative environments. Skilled in maintaining audit-ready records, resolving discrepancies, and ensuring data integrity in high-volume settings. Strong communicator with a track record of supporting members and internal teams while protecting confidential information.

Customer-focused professional with experience in healthcare administration, insurance support, and fast-paced food service environments. Skilled in communication, multitasking, and maintaining safety and compliance while delivering high-quality service. Known for reliability, teamwork, and adaptability in high-volume settings.

I am someone who has always found a great sense of pride and satisfaction from a job well done. This is a trait that has motivated me throughout my working life wether in the hospitality sector counting the till after a busy shift or after receiving great feed back from my Call Centre manager for a well handled call. I am always eager to take on new skills and keep growing as well as learning from past mistakes and helping others.

Jomar oliver

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Customer Experience Agent

Talent Acquisition Specialist (Acting)

Food Server

Education

High School Diploma -

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Talent Acquisition Specialist (Acting)

Customer Experience Agent

Food Server

High School Diploma -

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