Jomar Magnaye
Sr. IT Project Manager
Makati City
Summary
High performing professional with 8 years of project management experience delivering high-impact work in IT industry. Skilled in developing strong internal and external relationship to facilitate collaborative achievement of organizational goals. Confident in ability to thrive fast-paced setting and leverage skills in project management, client relationship and time management.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Sr. IT Project Manager
Alorica
11.2022 - Current
- Manage resources, schedules, and adhere to all policies and procedures, throughout the development life cycle.
- Manage issues, risks and project change requests to ensure successful and on-time project delivery.
- Assemble project teams, assign individual responsibilities, and create project plans to detail the steps to implement initiatives including developing a project schedule to ensure a timely delivery.
- Act as a liaison between team members and functional area management requesting the project.
- Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
- Providing project updates to IT leadership team.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
IT Client Technology Program Manager
Alorica
11.2021 - 11.2022
- Assisting with the management of Key Client relationships
- Ensuring technology and business strategies are aligned
- Driving business value through innovation, helping drive cost down and efficiency up
- Partnering with internal technical, digital and business transformation teams to introduce/pilot new solutions
- Identify opportunities for optimization between technology and business process performance
- Serve as Client advocate ensuring quality and delivery of service during technology driven initiatives
- Responsible to submit Root Cause Analysis documentation following service interruption as per Client requirements.
Project Coordinator
Infor PSSC
10.2019 - 11.2021
- Coordinating and executing all elements of stakeholder events including logistics, budgets, schedule, and instructor's availability
- Gathering requirements for ongoing projects and organizing details for management use
- Maintaining project schedules by managing timelines and making proactive adjustments
- Tracked all hours and expenses to keep project on task and within budgetary parameters
- Building of classes in e-learning site and requesting for training environment
- Working on IT Ticketing system to raise or resolve issues on a training
- Make sure that instructors have all the materials, training environment and meeting invites a week before the training date.
Project Coordinator
Optum Global Solutions
05.2016 - 10.2019
- Worked in collaboration with the IT project manager to define project goals and establish a timeline and plan to achieve them
- Manage project in PPM Optics (Clarity)
- Coordinate with project stakeholders to obtain resources and time needed for the project
- Maintain project documents in SharePoint site
- Prepare financial reports of Programs and Projects
- Monitor project progress, budget, hours, etc.
Education
MBA -
Philippine Christian University
Manila, Metro Manila, Philippines 01.2024 - 03.2025
Bachelor of Science in Information Technology -
Adamson University
Manila 06.2012 - 05.2016
Skills
Teamwork
Leadership
IT Infrastructure Management
Attention to detail
Time management
Client Relationship
Meeting facilitation
Project Scheduling
Documentation Management
Excellent Communication
Stakeholder Management
Certification
Professional Scrum Master 1, Scrum.org (10/2018)
References
- Harold Vergel Par, Optum Global Solutions, haroldvergelpar2126@gmail.com, +639 171 394 225
- Jolyn Ericka Francisco, Alorica, j.erickafrancisco@yahoo.com, +639 989 751 128
Timeline
MBA -
Philippine Christian University
01.2024 - 03.2025
Sr. IT Project Manager
Alorica
11.2022 - Current
IT Client Technology Program Manager
Alorica
11.2021 - 11.2022
Project Coordinator
Infor PSSC
10.2019 - 11.2021
Project Coordinator
Optum Global Solutions
05.2016 - 10.2019
Bachelor of Science in Information Technology -
Adamson University
06.2012 - 05.2016
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