JOMAR CALAPATE MAUHAY
Mabini
Summary
To Develop strong client relationship management skills within fast-paced customer service environment. Demonstrates ability to effectively communicate, resolve issues, and build lasting client relationships. Seeking to transition into new field, leveraging these transferable skills to add value and drive success in different professional setting.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
1
1
Certificate
Work History
Business Client Relations Associate
Pawncare services inc.
04.2022 - Current
- Company Overview: Cebuana Lhuillier
- Accountable for answering client questions and inquiries.
- Offering different products and services that company offers.
- Responsible for computation of interest of pawned items.
- Responsible for receiving and processing client pawned item monthly renewal.
- Processing new pawned item in the system.
- Encoding of client information in the system.
- Receiving and processing clients’ different transactions such as International and Local remittance, Bills Payment, Remittance to Account, Collections, E-load services in the system.
- Responsible for cash handling.
- Regular cash counting during day today duty for maintaining cash balance in the drawer before end of duty.
- Assisting branch head for generating daily report and emails.
- Responsible for clerical task inside the branch.
- Cebuana Lhuillier
Education
Bachelor of Science - Business Economics
BATANGAS STATE UNIVERSITY
04.2014 - 01.2018
Secondary School - undefined
SAINT FRANCIS ACADEMY
Poblacion Mabini, Batangas 01.2010 - 01.2014
Primary School - undefined
MABINI CENTRAL SCHOOL
P.niogan Mabini, Batangas 01.2004 - 01.2010
Skills
Proficient in computer applications
Proficient in Microsoft Office
Effective English communication
Commitment to professional standards
Flexible problem-solving
Adaptability in various roles
Self-directed work ethic
Efficient at acquiring new skills
Efficient integration of new procedures
Adept at using Google applications
Certification
I hereby certify that the above information’s are true and correct to the best of my knowledge and belief.
Timeline
Business Client Relations Associate
Pawncare services inc.
04.2022 - Current
Bachelor of Science - Business Economics
BATANGAS STATE UNIVERSITY
04.2014 - 01.2018
Secondary School - undefined
SAINT FRANCIS ACADEMY
01.2010 - 01.2014
Primary School - undefined
MABINI CENTRAL SCHOOL
01.2004 - 01.2010
Training
Regional Gold Appraising Workshop, 08/19/22 - 08/22/22
Personal Information
- Age: 25
- Height: 5'9
- Weight: 75kg
- Citizenship: Filipino
- Date of Birth: 06/25/97
- Gender: Male
- Marital Status: Single
- Religion: Roman Catholic
- Place of Birth: Batangas
Training
Regional Gold Appraising Workshop, 08/19/22 - 08/22/22