Customer-focused, dependable professional with 18 years of experience in delivering outstanding guest services. Room Attendant/Hotel Supervisor with a warm and friendly demeanor. Skilled at conflict resolution. Team builder who is accurately attentive to employees and guests needs. Punctual problem solver and avid multitasker. Track record of being an essential part of the team and in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success.
Supervise room attendant. Improve staff performance through training, attention to detail, and emphatic problem-solving methods. Assist with the preparation of staff assessments. Resolve staff and guests’ conflicts in a profession and courteous manner. Inventory and business supplies. Responsible for cleanliness and completeness of the assigned floor. Organizes and facilitates room making process.
Supervised and trained room attendant and resolved staff conflicts. Spot check & inspect rooms completed by the RA. Ensured all assigned rooms are clean & tidy by the end of the shift. Report any technical issues & maintenance needs. Address guests’ queries.
Responsible for maintaining the cleanliness & organization of guests’ rooms. Ensures that all rooms are stocked with necessary amenities & supplies. Detail oriented & have excellent time management skills to ensure that all assigned rooms are cleaned & prepared within the required timeframe.
Responsible for maintaining the cleanliness & organization of guests’ rooms. Ensures that all rooms are stocked with necessary amenities & supplies. Detail oriented & have excellent time management skills to ensure that all assigned rooms are cleaned & prepared within the required timeframe.
Experience with Industrial Cleaning Equipment & Products
ECOLAB CLEAN CARE
CLEANCARE TRAINING PROGRAM - Intro to Safety & Chemistry of Cleaning
Sommerset Salcedo
ASCOTT INTERNATIONAL
Service Plus Program
Sommerset Millenium Makati
THE ASCOTT GROUP
WOW Service Program
Sommerset Salcedo Makati