Jojelee Tuliva
Antipolo City, Province Of Rizal,RIZ
Summary
Dynamic Call Center Representative with a proven track record at Hinduja Global Solutions, excelling in high-volume call handling and issue resolution. Recognized for exceptional customer service and data entry accuracy, while training new team members and enhancing service delivery through collaboration. Adaptable and punctual, thriving under pressure in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Call Center Representative
Hinduja Global Solutions
08.2014 - 04.2019
- !Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Managed high call volumes while maintaining accuracy in data entry and system updates.
- Trained new representatives on company policies, procedures, and customer interaction techniques.
- Collaborated with team members to streamline processes and enhance overall service delivery.
Education
Bachelor of Science - FAMILY NURSING
OUR LADY OF FATIMA UNIVERSITY ANTIPOLO
Antipolo City, Province Of Rizal, Philippines08-2012
Skills
- Customer service
- High-volume call handling
- Data entry accuracy
- Issue resolution
- Good listener
- Punctual
- Able to work individual or with a team
- Open minded non judgemental
- Adaptable new situation
- Able to work under pressure
Timeline
Call Center Representative
Hinduja Global Solutions
08.2014 - 04.2019
Bachelor of Science - FAMILY NURSING
OUR LADY OF FATIMA UNIVERSITY ANTIPOLO