Claudine Joice Manongsong
Calapan, Oriental Mindoro,MDR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Social Welfare Officer II
Department Of Social Welfare And Development
01.2025 - Current
- Submission of documents required by the Finance Management Division (FMD), Human Resource Management and Development Division (HRMDD), and General Administration and Support Services Division (GASSD) to the Protective Services Division on time.
- Overseeing overall process implementation of CIS program as focal person inclosed coordination with SWADT leader.
- Act as AICS Process Focal and attend to the concern regarding the concerned processe/s
- Review consolidated report and prepare Narrative, Statistical, CSMF, HPMES reports of the Program needed by the Regional/ Central Office
- Prepare Payout Plans, Amendment for Payout Plans, and Cash Advances, and other attachments for Cash Advance of CIS' funds.
- Conduct interview, assessment and provision of appropriate assistance to walk-in and referred clients in onsite and offsite payout
- Prepare communication letters such as but not limited to reply letter, request letter, briefer and other pertinent documents related to operation of CIS
- Coordinate with Partner stakeholders on the Concerns Related to CIS Operations.
- Assists Special Disbursement Officer (SDO) during the conduct of Offsite Serbisyo Pay-out.
- Assist the section in maintaining the compliance with ISO 9001:2015 Certification
- Compliance to Standardization, Streamlining, Reengineering and Digitalization/Automation (SSRDA)
- Render Quick Response Team (QRT) duty
- Attend meeting/seminars/orientation related to implementation of the program
Social Welfare Officer II
Department Of Social Welfare And Development
01.2020 - 12.2024
- Interview and assess individuals/families in need of assistance
- Prepared Replenishment, liquidation report, Disbursement voucher for Submission to Regional Office.
- Assist referred clients from other agency
- Coordinate to service provider regarding monthly disbursement transaction.
- Review statistical report
- Prepared Monthly report (List of Voucher and Narrative Report)
- Maintain Data Banking in Crisis Monitoring System
- Acted as AICS Process Focal and attended to the concern regarding process.
- Assists Special Disbursement Officer (SDO) during the conduct of Offsite Serbisyo Payout
Social Welfare Officer II
Department Of Social Welfare And Development
10.2019 - 12.2019
- Conduct Interview and assessment to regular Crisis Intervention Section clients.
- Prepares replenishment and liquidation report for funding.
- Conduct hospital visits to assess other needs of client
- Conduct coordination to partner hospital for clients discount
- Prepare necessary documents to facilitate the claims for financial Assistance
- Record the information data/profile of clients served
- Prepare referral letters to partner stakeholders for other needs of clients
- Performs other related task that may be assigned.
Social Welfare Aide
Department Of Social Welfare And Development
03.2016 - 12.2018
- Interviews and assess individuals/families in need assistance from CIU.
- Review General Intake Sheet and other supporting documents needed for claims of client.
- Attends to Referrals and escort clients.
- Prepares CIU Statistical Report.
- Prepares replenishment and liquidation reports.
- Facilitate outgoing and incoming communication documents.
- Encode and Maintain Data Banking in Crisis Monitoring System.
- Maintain files/record of the unit.
- Perform other related task that may be assigned by the immediate supervisor.
Intern
City Social Welfare And Development
01.2015 - 03.2015
- Empowered clients through skill-building workshops focused on self-esteem, assertiveness, and conflict resolution.
- Built rapport with diverse populations through active listening skills and cultural sensitivity.
- Conducted home visits to evaluate living conditions and provide assistance in accessing necessary resources.
- Evaluated program effectiveness through data collection and analysis, leading to continuous improvement efforts.
- Developed and maintained strong relationships with community resources for successful referrals.
Intern
Ruel Foundation
08.2014 - 10.2014
- Participated in interdisciplinary team meetings to coordinate care for children.
- Collaborated with other professionals to plan and coordinate care for children.
- Facilitated peer support groups to help children connect with others.
- Facilitated psychoeducational classes to help children develop skills.
Clerical Aide
Special Program For Employment Of Students
04.2014 - 05.2014
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided backup support for reception duties such as greeting visitors warmly upon arrival or answering incoming phone calls courteously.
- Supported office staff with daily tasks, ensuring the smooth running of the workplace.
Intern
Oriental Mindoro Provincial Hospital
11.2013 - 02.2014
- Collaborated with multidisciplinary teams to coordinate care, ensuring comprehensive services for each client.
- Continuously sought supervision and feedback from experienced colleagues to refine clinical skills and ensure quality care for clients.
- Organized clinical documentation, treatment plans, and referrals.
- Supported clients in crisis situations, providing immediate intervention and connecting them with necessary resources.
- Advocated for clients'' rights within various social service systems while working closely with community agencies.
Clerical Aide
Special Program For Employment Of Students
04.2013 - 05.2013
- Provided clerical support to office employees by copying, faxing, and filing documents.
- Supported office staff with daily tasks, ensuring the smooth running of the workplace.
- Input data into spreadsheets and databases.
Education
Bachelor of Science - Accounting Technology
Trimex Colleges Inc.
Calamba, Province Of Laguna, PhilippinesBachelor of Science - Social Work
Luna Goco Colleges Inc.
Lalud, Calapan City, Oriental Mindoro04-2015
Skills
- Training facilitation
- Attention to detail
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Professionalism
- Emergency response training
- Adaptability
- Time management abilities
- Multitasking Abilities
- Data interpretation
Certification
- Basic Facilitator'S Training Course On Mental Health And Psychosocial Support During Crises,Emergencies & Disaster, Department Of Social Welfare And Development - June 26-29, 2018
- Ensuring Young People'S Safety & Protection During Uncertain Times: Challenge To Social Worker, Philippine Association Of Social Worker Inc. - June 20, 2020
- Preventing And Mitigating Covid 19 Transmition In Evacuation Centers: A Webinar On Camp Coordination And Camp Management (Cccm) Covid 19 Protocols In Displacement Setting, Department Of Social Welfare And Development - July 30, 2020
- Orientation Workshop On Dromic Reporting Guidelines And Other Disaster Response Operations Protocols, Department Of Social Welfare And Development - July 2-5, 2024
- Understanding Deviant Behavior: Achieving Transformative Change Through Social Work, UP-PGH Medical Social Service - October 16, 2024
Timeline
Social Welfare Officer II
Department Of Social Welfare And Development
01.2025 - Current
Social Welfare Officer II
Department Of Social Welfare And Development
01.2020 - 12.2024
Social Welfare Officer II
Department Of Social Welfare And Development
10.2019 - 12.2019
Social Welfare Aide
Department Of Social Welfare And Development
03.2016 - 12.2018
Intern
City Social Welfare And Development
01.2015 - 03.2015
Intern
Ruel Foundation
08.2014 - 10.2014
Clerical Aide
Special Program For Employment Of Students
04.2014 - 05.2014
Intern
Oriental Mindoro Provincial Hospital
11.2013 - 02.2014
Clerical Aide
Special Program For Employment Of Students
04.2013 - 05.2013
Bachelor of Science - Accounting Technology
Trimex Colleges Inc.
Bachelor of Science - Social Work
Luna Goco Colleges Inc.
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