Joice Delicana
Roxas
Summary
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives. Proficient in various software programs, demonstrating a strong goal-oriented mindset and a commitment to achieving results.
Overview
8
8
years of professional experience
Work History
Intern
National Irrigation Administration
06.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
Volunteer
Insight Computer Trading
11.2016 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
Education
Bachelor of Science - Civil Engineering
Palawan State University
Puerto Princesa City, Province Of Palawan07-2025
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Computer skills
- Team collaboration
- Multitasking and organization
- Goal-oriented mindset
- Adaptability and flexibility
- Problem-solving abilities
Timeline
Intern
National Irrigation Administration
06.2024 - 07.2024
Volunteer
Insight Computer Trading
11.2016 - 02.2020
Bachelor of Science - Civil Engineering
Palawan State University