JOHN VALERIE P. CRUZ
Facilities Analyst
Pasay City, Manila
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Facilities Analyst II
Telus International Philippines
05.2022 - Current
- People management in daily shuttle operations
- Fleet Management such as LTO registration, daily/weekly and monthly shuttle schedule, vehicle insurance, and maintenance
- Vendor Management such as vendor billing
- Awarded Top Performer for 3rd Quarter 2022 in Facilities Department
- Safely and efficiently transported Telus’ VIP to destinations
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
Team Leader
Telus International Philippines, Under DBP Service Corp
03.2021 - 05.2022
- Manage drivers’ daily operations
- Schedule of maintenance and drivers’ weekly schedule
- Preventive maintenance schedule
- Reviews drivers’ Daily Time Report (DTR)
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Shuttle Driver
Telus International Philippines, Under DBP Service Corp
03.2020 - 03.2021
- Safely and efficiently transported Telus’ employees to destinations
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Conducted efficient cargo transfers to maintain route schedules.
- Followed predetermined routes to consistently meet targets and maintain schedules.
Driver/Operator
Grab Philippines
10.2018 - 02.2020
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Team Leader
Al Futtaim Motors Company LLC
Abu Dhabi
06.2017 - 01.2018
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Service Host
Abu Dhabi
05.2015 - 06.2016
- Assist customers with Service advisors
- Al Futtaim Motors UAE - (Toyota)
EM Technician, •Technician
Toyota
Abu Dhabi
02.2012 - 07.2012
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
Encoder
House Research Development (s) PTE., LTD.
Rosario, Cavite Philippines
02.2012 - 07.2012
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Obtained scanned records and uploaded into database.
- Identified problems associated with database and worked with software providers to resolve issues.
- Produced monthly reports with advanced Excel spreadsheet functions.
Education
Diploma - Information Technology
STI College
Las Piñas City 03.2009 - 10.2011
Diploma - Auto-Diesel Technology
Samson College of Science And Technology
Quezon City 03.2007 - 11.2009
Skills
Google Workspace such as Google Sheet Well versed in MS Programs ( MS Word, MS Excel and MS Powerpoint)undefined
Timeline
Facilities Analyst II
Telus International Philippines
05.2022 - Current
Team Leader
Telus International Philippines, Under DBP Service Corp
03.2021 - 05.2022
Shuttle Driver
Telus International Philippines, Under DBP Service Corp
03.2020 - 03.2021
Driver/Operator
Grab Philippines
10.2018 - 02.2020
Team Leader
Al Futtaim Motors Company LLC
06.2017 - 01.2018
Service Host
05.2015 - 06.2016
Encoder
House Research Development (s) PTE., LTD.
02.2012 - 07.2012
EM Technician, •Technician
Toyota
02.2012 - 07.2012
Diploma - Information Technology
STI College
03.2009 - 10.2011
Diploma - Auto-Diesel Technology
Samson College of Science And Technology
03.2007 - 11.2009
Similar Profiles
Bernardino Jr SitsonBernardino Jr Sitson
Service Desk Team Leader at TELUS International PhilippinesService Desk Team Leader at TELUS International Philippines
Catherine Acuna - SilveraCatherine Acuna - Silvera
Senior Human Resources Business Partner at TELUS International PhilippinesSenior Human Resources Business Partner at TELUS International Philippines
Alexis CorbinAlexis Corbin
AI Data Analyst at TELUS International Philippines-Discovery CentreAI Data Analyst at TELUS International Philippines-Discovery Centre