John Rodel Jabelo
Purok 5, Brgy. Danao-1, Tinambacan Dist., Calbayog City, Samar
Summary
Dynamic Computer Technician with proven expertise at Allworld Corporation in diagnosing and repairing hardware malfunctions. Skilled in computer assembly and troubleshooting, I enhance system performance through effective upgrades. Known for delivering exceptional customer service and maintaining meticulous attention to detail, I excel in supporting end-users and optimizing technology solutions.
Overview
7
7
years of professional experience
Work History
Computer Technician,Cellphone & Printer Technician
Allworld Corporation
02.2020 - Current
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Administrative Assistant
SYT LOGISTICS
07.2018 - 01.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Science - Information Technology
NORTHWEST SAMART STATE UNIVERSITY
CALBAYOG CITY04-2018
Skills
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- System upgrades
- Hardware and software installation
- Attention to detail
- Hardware troubleshooting
Timeline
Computer Technician,Cellphone & Printer Technician
Allworld Corporation
02.2020 - Current
Administrative Assistant
SYT LOGISTICS
07.2018 - 01.2019
Bachelor of Science - Information Technology
NORTHWEST SAMART STATE UNIVERSITY
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