John Rick Sadiasa
SERVER
Taguig City,National Capital Region
Summary
- To Work in demanding environment where all my skills and efforts and also familiar myself in varied fields, comprehend my potential and add to the growth of organization with inspiring performance.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
5
5
Certification
Work History
Server Assistant/ Server / Store Trainor
Dennys, BISTRO GROUP OF COMPANY
12.2019 - Current
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Greeted customers warmly to provide exceptional customer service.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Developed rapport with regular patrons by remembering their preferences and engaging them in friendly conversation during their visits.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Prepared working papers, reports and supporting documentation for audit findings.
- Improved store cleanliness by diligently maintaining and organizing shelves, displays, and aisles.
- Participated in weekly team meetings to discuss strategies for improving store performance and customer satisfaction levels.
- Upheld company policies and procedures by ensuring compliance with safety and sanitation guidelines throughout the store.
- Assisted in training new hires on store standards procedures, contributing to a consistent company culture of excellence in service delivery.
- Collaborated with team members to complete tasks efficiently during peak times, optimizing store operations.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Prepared and presented supplementary learning material to support structured lessons.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Server
Bulgogi Brothers, BISTRO GROUP OF COMPANY
6 2019 - 12.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless servi
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Supported team members with additional tasks, promoting a positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
1st Year College, Travel and Tourism Management -
College Of Tourism management And Hospitality management, University Of Makati
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Minuyan National High School
San Jose Del Monte, Bulacan 01.2011 - 04.2015
Skills
Food Running
Dining area maintenance
Station Preparation
Guest Engagement
Cleanliness standards
Exceptional customer service
Food Delivery
Service prioritization
Quality Control
Materials Preparation
New Hire Training
Training material updates
Train-the-Trainer
Report Writing
Audit reporting
Root Cause Analysis
Certification
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Accomplishments
- Most Improve Award (Bulgogi Brother's), 11/17/19, Greenbelt 5 Mall, Greenbelt drive, Makati City
- Always Growing Award, Denny's Uptown
- Team Player Award, Denny's Uptown
- People Pleaser Award, Denny's Uptown
- Company Excellence of the Month, Denny's Uptown
Competenciesandskills
- Can Operate Ms Word,Ms Powerpoint ,Ms Excel
- Customer Service Skills
- Can Work with or no supervision
- Amendable to work on shifting schedule
- Can Able to communicate and relate to other people
Onjobtrainingattended
Equator Energy Corporation, 200 hours/ Monday / Thursday, November 2016, March 2017, AFPOVAI, Taguig City, office staff / all around
Contactno
0995-736-5294
Applicantsignature
John Rick L. Sadiasa
References
Reference upon request
Training
- Computer Training on HTML Web development, 03/14/15, ACLC- Lagro Campus
- Leadership Training, 03/21/15, Minuyan National High School
- Food Handlers Seminar, 12/01/16, Taguig City Health Conference Room Gen. Luna st. Tuktukan, Taguig City
- Works Ethics Seminar, 12/07/16 - 12/09/16, Audio visual Room, 4th Floor, Building II, University Of Makati
- Chocolate carving, 07/18/17, Grand Theater, 6th Floor, Admin Bldg. University Of Makati
- Train the trainer work shop, IST validation, 08/31/22, Greenbelt 5 Mall, Greenbelt drive, Makati City
Timeline
Server Assistant/ Server / Store Trainor
Dennys, BISTRO GROUP OF COMPANY
12.2019 - Current
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Minuyan National High School
01.2011 - 04.2015
Server
Bulgogi Brothers, BISTRO GROUP OF COMPANY
6 2019 - 12.2019
1st Year College, Travel and Tourism Management -
College Of Tourism management And Hospitality management, University Of Makati
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)