John Richard Gabaon
Managerial
Angono,Rizal
Summary
Proven leader in retail and food service management, notably with Flying Tiger Copenhagen and Raising Canes Chicken Fingers, where I elevated operations through expert inventory management and staff supervision. Excelled in fostering team unity and customer satisfaction, enhancing sales strategies and problem-solving skills. Achieved significant improvements in efficiency and service quality, demonstrating a blend of hard and soft skills crucial for dynamic business environments. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
9
9
years of professional experience
Work History
Store Supervisor
Flying Tiger Copenhagen
12.2023 - 06.2024
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Assistant Restaurant Manager
Raising Canes Chicken Fingers
12.2020 - 02.2023
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Shift Manager
Yellow Cab Pizza Co.
09.2017 - 02.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Junior Assistant Restaurant Manager
Bon Chon Chicken Philippines
05.2015 - 06.2017
- Assisted in the preparation of reports, providing essential data analysis that informed strategic decisions.
- Coordinated travel arrangements for executives, enabling seamless business trips.
- Maintained accurate records of financial transactions for efficient budget tracking and reporting purposes.
- Supported sales efforts by creating presentations and marketing materials that showcased company offerings effectively.
Education
Bachelor of Science - Hotel And Restaurant Management
University of Rizal System- Angono
Angono, Rizal, Philippines05.2015
High School Diploma -
Angono National High School
Angono, Rizal, Philippines04.2011
Skills
- Inventory Management
- Customer Service
- Staff Supervision
- Multitasking and Organization
- Sales Strategies
- Operations Management
- Problem-Solving
- Team Building and Leadership
- Employee Training
- Flexible Schedule
- Friendly and Positive
Affiliations
- KIWANIS- KEY CLUB of ASAC ANGONO
- HRM SOCIETY- URS ANGONO
Timeline
Store Supervisor
Flying Tiger Copenhagen
12.2023 - 06.2024
Assistant Restaurant Manager
Raising Canes Chicken Fingers
12.2020 - 02.2023
Shift Manager
Yellow Cab Pizza Co.
09.2017 - 02.2020
Junior Assistant Restaurant Manager
Bon Chon Chicken Philippines
05.2015 - 06.2017
Bachelor of Science - Hotel And Restaurant Management
University of Rizal System- Angono
High School Diploma -
Angono National High School
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