John Rhey Magramo
Quezon City
Summary
Sales Associate with expertise in inventory management, training, and customer service. Achieved sales objectives consistently while fostering repeat business through effective customer engagement. Demonstrated ability to promote products and increase revenue through clear communication of sales recommendations. Experienced in display setup, restocking, and providing knowledgeable assistance to enhance customer loyalty.
Overview
13
13
years of professional experience
Work History
Call Center Representative
MyMarketingPass
Manila
08.2020 - 05.2025
- Established rapport with prospects quickly via telephone conversations and built trust-based relationships with them within a short period of time.
- Educated customers about features, benefits, advantages, pricing plans. of the services provided by the organization.
- Handled inquiries from existing customers by providing accurate information about products and services offered.
- Developed and maintained relationships with clients through effective communication on the phone.
- Utilized sales techniques to persuade customers to purchase product or service packages.
- Adhered strictly to departmental policies and procedures while working on projects independently or collaboratively.
- Conducted research of prospective clients in order to identify decision makers and contact them directly.
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
Sales Coordinator
Kings Wood Construction and Manufacturing Inc.
Qatar
02.2018 - 05.2020
- Negotiated pricing contracts with vendors to ensure best prices for merchandise purchases.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Provided timely follow-up on inquiries made by potential customers.
- Generated leads from cold-calling prospective clients.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Created promotional materials such as brochures, flyers, catalogs and price lists.
Sales Associate
Geant Hypermarket
Abu Dhabi -
01.2016 - 11.2017
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Organized stockroom shelves according to size, color or style.
- Tracked sales performance metrics to identify trends in market place.
- Maintained cleanliness of store environment including floors, windows, displays.
Area Coordinator /Lead Merchandiser
Al Wefag Trading & Manufacturing Co. Ltd
Jeddah, KSA
03.2012 - 12.2015
- Maintained accurate records of inventory levels and stock movements.
- Assisted in developing marketing campaigns for new products or promotions.
- Implemented plans for increasing brand visibility within target markets through strategic partnerships or sponsorships.
- Coordinated with suppliers to ensure timely delivery of products.
- Created visual displays that effectively promoted featured items or seasonal collections.
- Conducted store visits to ensure compliance of product placement, pricing, and promotional activity.
- Trained store staff on proper display techniques for maximum impact.
Education
Bachelor of Science - Bachelor of Science in Information Technology
Polytechnic University of The Philippines
Manila, Philippines06-2010
Skills
- Inventory management
- Sales tracking
- Visual merchandising
- Customer service
- Product knowledge
- Market analysis
- Time management
- Listening skills
- Promotional support
- Relationship selling
Languages
Filipino
First Language
English
Proficient (C2)
C2
Arabic
Intermediate (B1)
B1
Timeline
Call Center Representative
MyMarketingPass
08.2020 - 05.2025
Sales Coordinator
Kings Wood Construction and Manufacturing Inc.
02.2018 - 05.2020
Sales Associate
Geant Hypermarket
01.2016 - 11.2017
Area Coordinator /Lead Merchandiser
Al Wefag Trading & Manufacturing Co. Ltd
03.2012 - 12.2015
Bachelor of Science - Bachelor of Science in Information Technology
Polytechnic University of The Philippines
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