Summary
Overview
Work History
Education
Skills
Work Preference
Software
Languages
Gaming
Timeline
Hi, I’m

JohnRey Fernandez

Virtual Assistant
Trece Martires City,CAV
JohnRey Fernandez

Summary

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 1 year of experience providing quality administrative support to clients.

Overview

7
years of professional experience
2
years of post-secondary education

Work History

Seller's Hub Inc
TRECE MARTIRES CITY (Capital), Cavite

Marketplace Supervisor
2021.07 - 2024.04 (2 education.years_Label & 9 education.months_Label)

Job overview

Facilitated collaboration between team members on projects requiring cross- functional expertise for successful outcomes.

  • Increased team productivity by implementing efficient workflows and setting clear
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field
  • Worked effectively in fast-paced environments.
  • Maintained working knowledge of company products, services and promotions.
  • Boosted online sales by implementing effective SEO strategies and optimizing product listings.

Seller's Hub Inc
, Province Of

Facebook Chat Sales Associate
02.2017 - 07.2021

Job overview

  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Cavite State University
Indang, Cavite

Bachelor of Science from Information Technology
07.2015 - 07.2017

University Overview

Undergraduate

Skills

  • Training and mentoring
  • Operations Management
  • Customer Service
  • Time Management
  • Video Editing Basics
  • Finance reporting
  • Calculating ROI

Work Preference

Work Type

Full TimePart Time

Software

Adobe Premiere Pro

Canva

Todoist

Big Seller

Shopee/Lazada Seller Center

Facebook Chat Sales

Languages

English
Bilingual or Proficient (C2)

Gaming

Gaming

Playing a variety of competitive and co-op games with friends and family for a relaxing time.

Timeline

Marketplace Supervisor
Seller's Hub Inc
2021.07 - 2024.04 (2 education.years_Label & 9 education.months_Label)
Facebook Chat Sales Associate
Seller's Hub Inc
02.2017 - 07.2021
Cavite State University
Bachelor of Science from Information Technology
07.2015 - 07.2017
JohnRey FernandezVirtual Assistant