Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service representative position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Teleperformance
Davao City, Province Of Davao Del Sur
11.2022 - 08.2023
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.