JOHNREL ONDALOC BORNEA
Taguig City
Summary
SERVICE CREW delivering fast, accurate service across dining and cashiering tasks. Handles order taking, cash transactions, basic food preparation, and table upkeep to keep service flowing smoothly. Supports 16–30 weekly upsells and teamwork to improve guest satisfaction and shift efficiency.
Overview
4
4
Languages
1
1
Certification
8
8
years of professional experience
Work History
SERVICE CREW
ALFAMETRO MARKETING INC.
01.2022 - 01.2023
- Providing excellent customer service.
- Taking accurate orders and conveying them to the kitchen.
- Assisting in basic food preparation.
- Maintaining cleanliness in dining and service areas.
- Handling cash transactions and providing change.
- Collaborating with team members for smooth operations.
- Upselling additional items to enhance the customer experience.
- Central Bicutan Taguig City
Utility Worker
Kgjs Management
08.2020 - 07.2022
- Operated and maintained various tools and equipment for utility tasks.
- Ensured compliance with safety regulations during daily operations.
- Assisted in executing maintenance schedules to optimize workflow efficiency.
- Collaborated with team members to troubleshoot issues and improve processes.
- Monitored inventory levels and coordinated supply orders as needed.
- Implemented best practices for waste management and recycling initiatives.
- Kept work area clean, neat, and well-stocked to maximize productivity.
HEAD WAITER
COPPERCHANDNI RESTAURANT
03.2015 - 07.2022
- Supervising waitstaff for smooth service operations.
- Coordinating orders between the kitchen and waitstaff.
- Training and developing waitstaff skills.
- Ensuring service quality and adherence to standards.
- Encouraging upselling to enhance the customer experience.
- Handling and resolving customer complaints.
- Collaborating with kitchen staff and management.
Education
High School Diploma -
Vallehermoso National High School
Negros OrientalSkills
Customer service
Active listening
Attention to detail
Order accuracy
Complaint resolution
Staff scheduling
Shift supervision
Training and coaching
Upselling
Table management
Inventory ordering
Certification
4x Best Employee with Certificate
References
ALEX, RAMIREZ, +63 963 769 4404, Contact #: +63 963 769 4404
Disclaimer
I hereby agree for my personal data, included in my job application to be processed in line with the needs of recruitment.
Timeline
SERVICE CREW
ALFAMETRO MARKETING INC.
01.2022 - 01.2023
Utility Worker
Kgjs Management
08.2020 - 07.2022
HEAD WAITER
COPPERCHANDNI RESTAURANT
03.2015 - 07.2022
High School Diploma -
Vallehermoso National High School