John Reggie Bungcayao
Teacher
Santa Rosa
Summary
A versatile and detail-oriented worker with over five years of customer service and administrative experience, including roles in education, hospitality, and freelance services. Skilled in communication, organization, and technology, with proven adaptability and the ability to manage multiple responsibilities effectively. Seeking to leverage these skills as a Virtual Assistant.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Service Crew & Cashier
McDonald's NE Pacific
12.2017 - 11.2022
- Delivered excellent customer service and maintained high standards in food preparation and cleanliness
- Developed teamwork and leadership abilities in a fast-paced environment
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Enhanced customer satisfaction by providing efficient and friendly service.
Cashier/Custodian
Bingo Plus
05.2024 - 11.2024
- Handled cash, vaults, and paperwork with precision
- Maintained financial records and ensured transaction accuracy
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Online English Tutor
Happy Planet
11.2024 - Current
- Provided customized English lessons to non-native speakers
- Monitored student progress, recorded scores and provided learning support for students in English studies.
Education
Bachelor of Secondary Education - Major in English
Holy Cross College
Santa Rosa, Province Of Nueva Ecija, Philippines 04.2019 - 04.2023
Support Level Course - Marine Engineering
Midway Maritime Foundation Inc.
04.2016 - 04.2018
Skills
Excellent communication and interpersonal skills
Proficient in office tools (Microsoft Office, Google Workspace, etc)
Time management and multitasking
Problem-solving and critical thinking
Technology-literate and quick to adapt to new software
Strong attention to detail and organizational abilities
Certification
TEFL Certificate (Teaching English as a Foreign Language)
Timeline
Online English Tutor
Happy Planet
11.2024 - Current
Cashier/Custodian
Bingo Plus
05.2024 - 11.2024
Bachelor of Secondary Education - Major in English
Holy Cross College
04.2019 - 04.2023
Service Crew & Cashier
McDonald's NE Pacific
12.2017 - 11.2022
Support Level Course - Marine Engineering
Midway Maritime Foundation Inc.
04.2016 - 04.2018