Shirley F. Dela Cruz
Talavera
Summary
To secure a challenging position as Administrative Staff at office where my Passion for communication, assisting document reports and proven ability to develop people relationships can benefit your company.
Overview
5
5
years of professional experience
Work History
School Registrar Head
Skill Power Institute, Inc.
10.2023 - Current
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
- Enhanced data integrity by conducting regular audits of student records and promptly correcting discrepancies as needed.
- Assisted in preparation and distribution of course catalogs, class schedules, and registration materials, providing clear and accurate information to students.
- Facilitated smooth transitions for incoming students by coordinating their placement testing schedules and advising appointments prior to enrollment.
Intern
NEECO II AREA 1
01.2023 - 04.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Assistant Manager
Rock Oil Fuel Station
08.2020 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Primary -
San Carlos Elementary School
04.2001
Secondary -
Talavera National High School
01.2019
Bachelor of Science - Business Administration Major in Marketing Management
Nueva Ecija University of Science And Technology
07.2023
Skills
- Capacity to Perform Under Pressure
- Promptly working
- Devotion
- Effective Communication
- Responsiveness
- Inventiveness
- Time Management
- Computer Literate
PERSONAL INFORMATION
English/Tagalog
References
Erwin, Chioco, Brgy. Captain, La Torre, Talavera Nueva Ecija
Timeline
School Registrar Head
Skill Power Institute, Inc.
10.2023 - Current
Intern
NEECO II AREA 1
01.2023 - 04.2023
Assistant Manager
Rock Oil Fuel Station
08.2020 - 01.2022
Primary -
San Carlos Elementary School
Secondary -
Talavera National High School
Bachelor of Science - Business Administration Major in Marketing Management
Nueva Ecija University of Science And Technology
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