John Philip Miranda
Tupi South Cotabato
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled Pharmacy Assistant brings 7 months of experience in community pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Pharmacy Assistant
Rojon Pharmacy
Koronadal
06.2023 - 01.2024
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered questions regarding medication instructions and usage.
Customer Service Specialist
Shine Communication
05.2023 - 06.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Outbound Sales Agent
J&E
General Santos City
02.2022 - 10.2022
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Utilized sales techniques to build customer interest and close sales.
- Implemented upselling techniques to increase revenue and move product.
Education
BS Pharmacy -
General Santos Doctor’s Medical School Foundation
Bulaong, General Santos City 08.2020 - 02.2022
Skills
Leadership
undefinedTimeline
Pharmacy Assistant
Rojon Pharmacy
06.2023 - 01.2024
Customer Service Specialist
Shine Communication
05.2023 - 06.2023
Outbound Sales Agent
J&E
02.2022 - 10.2022
BS Pharmacy -
General Santos Doctor’s Medical School Foundation
08.2020 - 02.2022
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