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John Peejay Serviano
Marketing VIrtual Assistant
Iloilo
Summary
Highly flexible Marketing and sales Manager with over 11 years' experience working in both multiple countries. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers. Bachelor's degree in Psychology.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
AVP Marketing - CJB Inc
Becker's School Supplies
Pennsauken, NJ 08110
11.2019 - Current
- Demonstrated leadership skills in managing projects from concept to completion.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Paid attention to detail while completing assignments.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and published both digital and paper catalogs for advertising.
- Worked with SEO tools such as Active Merchandiser and Google Ads.
Assistant Manager in Training
Iqor Phils Inc
Iloilo
10.2014 - 10.2019
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Associate of Arts - Psychology
University of The Philippines
Western Visayas, Philipines 07.2012 - 04.2016
Skills
Marketing Communications
undefinedSoftware
Active Merchandiser
Customer Management Systems
Timeline
AVP Marketing - CJB Inc
Becker's School Supplies
11.2019 - Current
Assistant Manager in Training
Iqor Phils Inc
10.2014 - 10.2019
Associate of Arts - Psychology
University of The Philippines
07.2012 - 04.2016
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