To obtain employment bringing an urge to attain excellence working outside of my comfort zone and to where I can utilize my skills and knowledge to improve the state of the company and for personal growth
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Concentrix
01.2024 - 12.2024
Resolved customer issues via professional email and chat communications, delivering timely and effective solutions.
Front Desk Receptionist
Shaw Residenza
06.2023 - 10.2023
Facilitated a welcoming environment for guests by ensuring timely resolution of homeowner concerns and inquiries.
Government Internship Program
Municipal Social Welfare and Development Office
01.2023 - 02.2023
Assist government personnel with administrative clerical and field-based tasks to ensure smooth workflow and support functions.
Special Program for Employment Students
Municipal Social Welfare and Development Office
04.2022 - 05.2022
Coordinate temporary job initiatives for disadvantaged students, out-of-school youth, and dependents of displaced workers, emphasising financial support for education and the acquisition of initial workplace skills.
Education
Bachelor of Science in - Food and Beverages Management
Jose Rizal University
Mandaluyong City, 00
01-2023
Agripino Manalo National High School
Pateros, 00
01-2020
Aguho Elementary School
Pateros, 00
01-2016
Skills
Customer service
Active listening
Problem resolution
Time management
Team collaboration
Process improvement
Multitasking
Timeline
Customer Service Representative
Concentrix
01.2024 - 12.2024
Front Desk Receptionist
Shaw Residenza
06.2023 - 10.2023
Government Internship Program
Municipal Social Welfare and Development Office
01.2023 - 02.2023
Special Program for Employment Students
Municipal Social Welfare and Development Office
04.2022 - 05.2022
Bachelor of Science in - Food and Beverages Management