Summary
Overview
Work History
Education
Skills
Timeline
Generic
John Paulo  Esic

John Paulo Esic

Quezon City,Philippines

Summary

To obtain employment bringing an urge to attain excellence working outside of my comfort zone and to where I can utilize my skills and knowledge to improve the state of the company and for personal growth

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Concentrix
01.2024 - 12.2024
  • Resolved customer issues via professional email and chat communications, delivering timely and effective solutions.

Front Desk Receptionist

Shaw Residenza
06.2023 - 10.2023
  • Facilitated a welcoming environment for guests by ensuring timely resolution of homeowner concerns and inquiries.

Government Internship Program

Municipal Social Welfare and Development Office
01.2023 - 02.2023
  • Assist government personnel with administrative clerical and field-based tasks to ensure smooth workflow and support functions.

Special Program for Employment Students

Municipal Social Welfare and Development Office
04.2022 - 05.2022
  • Coordinate temporary job initiatives for disadvantaged students, out-of-school youth, and dependents of displaced workers, emphasising financial support for education and the acquisition of initial workplace skills.

Education

Bachelor of Science in - Food and Beverages Management

Jose Rizal University
Mandaluyong City, 00
01-2023

Agripino Manalo National High School
Pateros, 00
01-2020

Aguho Elementary School
Pateros, 00
01-2016

Skills

  • Customer service
  • Active listening
  • Problem resolution
  • Time management
  • Team collaboration
  • Process improvement
  • Multitasking

Timeline

Customer Service Representative

Concentrix
01.2024 - 12.2024

Front Desk Receptionist

Shaw Residenza
06.2023 - 10.2023

Government Internship Program

Municipal Social Welfare and Development Office
01.2023 - 02.2023

Special Program for Employment Students

Municipal Social Welfare and Development Office
04.2022 - 05.2022

Bachelor of Science in - Food and Beverages Management

Jose Rizal University

Agripino Manalo National High School

Aguho Elementary School
John Paulo Esic