John Paulo Amodia
Manila,Philippines
Summary
I'm a quick-learning and highly adaptable individual with professional experience across multiple fields such as Sales, Technical Support, Healthcare, Construction, and Advertising.
I'm eager to find novel and productive solutions for customer/patient issues. Adaptive to complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer/patient satisfaction.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Hemodialysis Nurse
B. Braun Avitum Philippines
Manila, Philippines
02.2021 - 03.2022
- Analyzed emergency situations and took prompt action to save lives.
- Utilized healthcare database to perform duties, maintain records and prepare reports.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Media Campaign Manager
Cognizant Technology Solutions
Taguig, Metro Manila
06.2016 - 12.2019
- Tasked with implementing online digital campaigns for
- Global 500 companies in the Americas, Australia, and Asia
- Responsible for facilitating communication lines between clients and the internal team
- Successfully implemented a $17M campaign within 2 days without automation
- Saved time for the team by identifying problems reducing turnaround times by 20%.
Project Administrator
ROJZ Builders
Manila, Philippines
06.2010 - 07.2016
- Oversee construction projects from beginning to end
- Manage the budget and estimate costs
- Determining logistics (the necessary equipment, materials, and manpower needed)
- Collaborate with engineers, architects and key team members of the project team
- Prepare reports regarding project status
- Resolve any problems that may arise.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
- Handled scheduling of subcontractors and staff to complete projects within required timeframes.
Technical Support Representative
Convergys Services Corporation
06.2011 - 07.2012
- Customer Care
- Conflict De-escalation
- Sales
- Was able to learn about true patience.
Volunteer
Philippine National Red Cross, Intramuros
Manila
04.2010 - 07.2010
- Functions in uncommon situations
- Providing emergency medical care on site, and while enroute to the medical facility
- Assessing and determining risk factors to mitigate the potential of further injury.
Education
Bachelor of Science - Nursing
Metropolitan Hospital College of Nursing
Manila 06.2006 - 04.2009
Bachelor of Arts - General Education
Pamantasan Ng Lungsod Ng Maynila
Manila 06.2005 - 05.2006
High School Diploma -
Adamson University
Manila 06.2001 - 03.2005
Skills
Customer Service
Timeline
Hemodialysis Nurse
B. Braun Avitum Philippines
02.2021 - 03.2022
Media Campaign Manager
Cognizant Technology Solutions
06.2016 - 12.2019
Technical Support Representative
Convergys Services Corporation
06.2011 - 07.2012
Project Administrator
ROJZ Builders
06.2010 - 07.2016
Volunteer
Philippine National Red Cross, Intramuros
04.2010 - 07.2010
Bachelor of Science - Nursing
Metropolitan Hospital College of Nursing
06.2006 - 04.2009
Bachelor of Arts - General Education
Pamantasan Ng Lungsod Ng Maynila
06.2005 - 05.2006
High School Diploma -
Adamson University
06.2001 - 03.2005
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