Hubspot
JOHN PAUL OCAT
Recruitment Operations | Project Management
Manila
Summary
A highly motivated and adaptable professional with a strong background in recruitment operations management and team leadership. Experienced in driving recruitment strategies, optimizing processes, and delivering results through effective collaboration and problem-solving. Known for consistently meeting recruitment goals, enhancing operational efficiency, and maintaining a strong focus on client satisfaction.
Skilled in managing the full recruitment lifecycle, from job intake to candidate placement, and ensuring alignment with organizational objectives. Proven track record of mentoring and guiding teams, fostering professional growth, and cultivating a high-performance culture. Proficient in utilizing a variety of recruitment technologies to streamline workflows and improve key performance metrics.
With a client-centric approach and a commitment to continuous improvement, I excel in managing relationships, understanding talent needs, and implementing solutions that support business goals. A versatile and results-driven professional, passionate about contributing to organizational success through efficient recruitment practices and strategic team management.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Recruitment Manager
Activate Talent
07.2024 - 01.2025
- Led and managed the daily operations of the recruitment team, ensuring efficiency, productivity, and alignment with company objectives.
- Mentored, trained, and guided team members to foster professional growth and consistently achieve hiring goals.
- Designed and implemented effective recruitment strategies, resulting in the creation of the Recruitment Operations Manual and Training Plan.
- Developed data-driven hiring plans aligned with company growth and workforce needs.
- Implemented a centralized applicant tracking system, reducing time-to-hire and enhancing the candidate experience.
- Monitored key recruitment metrics (e.g., time-to-hire, profit, quality of hire) to optimize processes and improve hiring efficiency.
- Championed continuous improvement by evaluating processes, identifying inefficiencies, and implementing best practices.
- Facilitated coordination between internal teams and external partners to ensure timely, high-quality hires.
- Conducted business analysis and workforce forecasting to anticipate hiring needs and optimize workforce planning.
- Applied predictive analysis techniques to identify trends, foresee hiring challenges, and mitigate risks proactively.
- Conducted regular risk assessments to address potential issues before escalation.
- Effectively managed conflict resolution among team members, leading to increased productivity and improved team dynamics.
- Prepared and presented data-driven recruitment insights to senior leadership to support strategic decision-making.
- Reported directly to the COO, providing operational updates and strategic recommendations.
Recruitment Manager
Support Shepherd
03.2023 - 07.2024
- Managed the day-to-day operations of the recruitment team, ensuring seamless execution, high productivity, and alignment with company goals.
- Monitored and analyzed key recruitment metrics (e.g., time-to-hire, cost-per-hire, quality of hire) to evaluate performance and drive improvements.
- Continuously assessed recruitment processes to enhance efficiency and optimize key performance indicators.
- Developed and implemented strategic recruitment initiatives to meet business needs.
- Conducted workforce planning and business forecasting to anticipate hiring demands and refine recruitment strategies.
- Compiled reports and provided actionable insights to senior leadership, enabling informed, data-driven decision-making.
- Reported directly to the Head of Operations, ensuring strategic alignment and operational efficiency.
Executive Assistant to the CEO (Part Time)
Acclime
04.2022 - 03.2023
- Reported directly to the CEO and Group Director on strategic initiatives and key projects.
- Managed executive calendars, scheduling meetings, appointments, and travel arrangements to optimize time.
- Streamlined executive communication by handling emails, phone calls, and scheduling.
- Processed travel expenses and reimbursements for the executive team and senior management.
- Delivered exceptional organizational support, enabling executives to focus on high-level strategic initiatives and company growth.
- Created the Business Development Operations Manual as a comprehensive reference for Standard Operating Procedures (SOPs), benefiting both tenured employees and new team members.
- Served as a liaison between departments to facilitate effective communication across the company.
- Facilitated training and onboarding for incoming office staff.
- Established partnerships for conferences, with a focus on R&D (Clinical Trials) and other related fields.
Lead Project Manager
Support Shepherd
03.2022 - 03.2023
- Managed the performance of 15-18 Project Managers, ensuring timely project delivery, adherence to budgets, and alignment with organizational goals.
- Conducted regular performance reviews, identified areas for development, and implemented strategies to enhance team productivity and collaboration.
- Led process improvement initiatives by analyzing workflows, identifying inefficiencies, and implementing streamlined procedures to boost productivity and reduce costs.
- Collaborated with cross-functional teams to ensure successful adoption of new processes, resulting in measurable improvements in performance and project outcomes.
- Cultivated and maintained strong client relations by understanding their needs, providing regular updates, and ensuring high levels of satisfaction throughout the project lifecycle.
- Reported directly to the Head of Operations, providing insights and updates on project performance and team efficiency.
- Oversaw KPI reporting by tracking key performance indicators across projects and teams to ensure alignment with business objectives.
Project Manager
Support Shepherd
06.2021 - 03.2022
- Managed the onboarding process for new job orders by coordinating with hiring teams to ensure job descriptions were clear, accurate, and aligned with client needs.
- Acted as the primary point of contact (POC) for clients, ensuring streamlined workflows, timely resource allocation, and smooth transitions for new hires, contributing to efficient project execution and client satisfaction.
- Utilized Agile, Kanban, or a combination of both approaches, depending on the requisition, to ensure effective project management and timely recruitment delivery.
- Managed inbound sales activities, including responding to client inquiries, qualifying leads, pitching services, and fostering strong client relationships to achieve sales targets and successful placements.
Project Manager
Liveminds Inc
07.2020 - 07.2021
- Oversees and manages client projects from initiation to completion, ensuring timely submission of deliverables and adherence to high-quality standards throughout the process.
- Maintained close communication with clients across the US and EMEA, ensuring seamless collaboration from project launch to completion.
- Identified and recruited participants for each project, aligning selections with the defined scope of work to meet project objectives.
- Launched and optimized recruitment ads on Facebook and LinkedIn, effectively attracting and engaging potential participants.
- Processed acquired data, ensuring accuracy and relevance before submitting it to the client in a clear and actionable format.
Projects Manager
Slide Genius Inc
08.2017 - 11.2018
- Provided frontline support, including lead qualification and initial engagement, to drive sales and marketing efforts.
Pitched services and secured new accounts, achieving a 70% conversion rate. - Managed projects from onboarding to delivery, ensuring smooth execution at every stage.
- Collaborated with designers and developers to fulfill client requisitions, ensuring requirements were met efficiently.
- Managed client accounts ranging from SMEs to MNCs across the US, EMEA, and APAC regions, ensuring satisfaction and fostering long-term relationships.
- Oversaw client requests, ensuring timely resolution and maintaining strong relationships to promote client retention.
Flight Attendant
Philippines Airlines
07.2016 - 04.2017
- Provided basic first aid and security while offering 4 star quality service to all passengers
Education
Bachelor of Arts - international studies
Xavier University- Ateneo De Cagayan
Cagayan De Oro, Province Of Misamis Oriental, Philippines 11.2012 - 03.2016
Skills
Operations Management
Software
Asana
Airtable
Workable
Team Tailor
Notion
Mondaycom
Salesforce
Recruit CRM
Google Workspace
Microsoft Programs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Recruitment Manager
Activate Talent
07.2024 - 01.2025
Recruitment Manager
Support Shepherd
03.2023 - 07.2024
Executive Assistant to the CEO (Part Time)
Acclime
04.2022 - 03.2023
Lead Project Manager
Support Shepherd
03.2022 - 03.2023
Project Manager
Support Shepherd
06.2021 - 03.2022
Project Manager
Liveminds Inc
07.2020 - 07.2021
Projects Manager
Slide Genius Inc
08.2017 - 11.2018
Flight Attendant
Philippines Airlines
07.2016 - 04.2017
Bachelor of Arts - international studies
Xavier University- Ateneo De Cagayan
11.2012 - 03.2016
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