Experienced and highly organized HR professional with a strong background in HR Shared Services, delivering centralized support across multiple HR functions including employee onboarding, payroll processing, benefits administration, and HRIS management. Adept at driving process improvements, ensuring compliance with US HR policies and labor laws, and delivering consistent, high-quality service to employees and stakeholders. Skilled in managing service level agreements (SLAs), handling high-volume transactions, and supporting HR transformation initiatives. Committed to operational excellence, employee experience, and continuous service delivery improvement in a fast-paced, dynamic environment.