Summary
Work History
Education
Skills
Personal Details
Character Refference
Timeline
Generic
JOHNNY PASCUA DOMINGUEZ

JOHNNY PASCUA DOMINGUEZ

345 Cacho St., Balite Rodriguez Rizal,Philippines

Summary

Administrative and IT support professional focused on reliable records handling and technical resolution. Manages document cataloguing file coordination and information processing for accurate encoding and record management. Uses Microsoft Word and Excel to organize data, maintain documentation and support clean information flow.

Work History

Trainee Customer Service Representative

Inspiro Altius Group Company
12F LV Locsin Bldg., 6752 Ayala cor. Makati Aves. Makati City 1200, Philippines
07.2025 - 08.2025
  • Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
  • Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
  • Listened to individual complaints with open mind and asked detailed questions to understand issues.
  • Maintained confidentiality of customer information, adhering to data protection regulations.
  • Stayed current on policies, procedures and standards to offer optimal support.

Certificate of Completion (OJT)

Rodriguez Municipal Library
J.P Rizal Barangay Balite Rodriguez Rizal 1860, Philippines
02.2025 - 04.2025
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.
  • Monitored library premises to maintain a safe and welcoming environment for all visitors.
  • Maintained clean and orderly front desk and reception area.

Education

Bachelor of Science - Information Technology

Colegio De Montalban
Rodriguez Rizal
01-2025

Senior High School (ICT)

ICCT Colleges San Mateo Campus
01-2019

Gen Licerio Geronimo Memorial National High School
01-2019

Eulogio Rodriguez J.r Elementary School
01-2015

Skills

  • Leadership
  • Good communication
  • Hard Working
  • Time management
  • Encoder
  • MS Word, Excell

Personal Details

Date of Birth: December 09. 1999

Birth of Place: Marikina City

Nationality: Filipino

Civil Status: Single

Gender: Male

Character Refference

 Carvery A. Pangilinan 

 Chef Engineer  

 09214588917

 Franchesca D. Estanislao 

 Private Teacher

 09508846620

 Mark Guevarra

 Call Center Representative

 09931459227

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Timeline

Trainee Customer Service Representative

Inspiro Altius Group Company
07.2025 - 08.2025

Certificate of Completion (OJT)

Rodriguez Municipal Library
02.2025 - 04.2025

Bachelor of Science - Information Technology

Colegio De Montalban

Senior High School (ICT)

ICCT Colleges San Mateo Campus

Gen Licerio Geronimo Memorial National High School

Eulogio Rodriguez J.r Elementary School
JOHNNY PASCUA DOMINGUEZ