JOHN MYRCO VARGAS

Manage the scheduling and organization of sports events and games on our platform, ensuring timely updates and accuracy of information. Develop and execute promotional campaigns and initiatives to drive customer engagement, acquisition, and retention. Define and monitor key performance indicators (KPIs) and performance metrics, analyzing trends and identifying opportunities for optimization. Collaborate with product, marketing, and sales teams to develop and implement strategies to maximize revenue and profitability. Conduct regular performance reviews and evaluations of games and promotions, gathering feedback and insights to inform future planning and decision-making.

Reviewing and Processing Payouts

· Reconcile Balances on Payment Channels

· EOD reports · Funding of Wallets

· Monitoring of Payouts endorsed by CS

· Supervises and coordinates incoming and outgoing payments with GDCE and obtains documentation as applicable/handles related queries

· Approves Pesonet transactions and funds Partner bank accounts

· Handles outstanding items in Due From Accounts, Suspense items and holdovers items with Reconciliation Team

· Manages GLFX, CTR Reports and Certifications of Inward Remittances

· Coordinates with GDCE investigation Team non-receipt of payment instructions Notifies Client Servicing Team for rejected/returned payments

· Reviews GTMS referred transactions and various reports for the Group

· Handles Payments related Reports

· Initiates, maintains and enhances communications with other business units and other appropriate line areas. Acts as one of Operations’ client links to respond to client demands in a timely manner.

· Reviews regulatory and compliance issues and modifies affected procedures / reports accordingly

· Acts as back-up officer in Operations.

· Reviews and monitors Service Level Agreements to ensure compliance and quality of service.

· Ensures that an updated contingency plan is in place and tested for effectiveness.

• Data Analyzing, Conducts Audit on Trackers, Migrate Data from another Google/Excel Sheet, Uploading of Listings to Property24 Website and Carousell, Managing of Client's Accounts at Property24, Analyzing and Monitoring of Leads on a Daily Basis, QA Inquiries, Coordinating with Account Managers regarding Client's Concern, Analyzing and Monitoring of Campaigns of each developers on a daily, weekly and monthly Basis, Submitting of QAed Inquiries, Building/Creating and Updating of Trackers, Monitoring social media and online sources for Real estate trend, Assisting Sales team regarding on Contracts, Creating and Develop Trackers, Analyze Data and Develop Trackers