Summary
Overview
Work History
Education
Skills
Internship
References
Languages
Timeline
Generic
JOHN MICO B. DE LEON

JOHN MICO B. DE LEON

Taal Batangas

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience

Work History

Client Engagement Officer/Account Officer

Asalus Corporation
06.2023 - Current
  • Educate members by presenting/conducting healthcare benefit program, orientations, products, services and availment procedure
  • Serves as Consultant to clients concerns during benefit orientations
  • Facilitates creation of benefit program collaterals, audio/visual presentations, benefit flyers and posters
  • To handle and manage selected accounts
  • Organizes, analyzes and report analytics and logistic requirements and outputs
  • Prepares and conducts utilization reviews, renewal presentations and negotiations with corporate accounts
  • Coordinates with different departments to address client concerns, endorsements and requests
  • Facilitates orientation and integration program of newly hired Orientation Officer
  • Undertakes and follows through developmental measures to support continuous improvement of Orientation Officer
  • Performs related functions that may be assigned by the immediate supervision as the need arises.

Financial Specialist

AXA Philippines Inc.
04.2021 - 01.2023
  • Carry out continuous lead generation activities
  • Set appointments, whether over the phone or face-to-face
  • Conduct financial needs analysis and recommend customized solutions
  • Prepare documents of customers and submit applications
  • Strengthen customer relationship through after sales servicing
  • Complete the Onboarding Program encompassing technical and soft skills (Products, Sales Process, Distributor Tools)
  • Attend advance training offerings and designation programs
  • Get accredited to run customer events, whether in-branch or offsite.

Business Development Officer

Macoline Freight Forwarding Services Inc.
07.2019 - 01.2021
  • Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
  • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
  • Process data through the Company's system and obtain consular releases as well as other government agency releases as appropriate
  • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
  • Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc
  • In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions
  • Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
  • Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

Vehicle Solution Specialist-DOST/Expert Level 1

UBER System Inc.
07.2017 - 07.2018
  • We call them one by one by selling or introducing them the program
  • We have to meet them up also at some places, to sell our objectives
  • Handles concern for the drivers and operators and supports new partners in Uber, demonstrate Uber Application
  • Meeting with the driver's and vehicle owners to introduce the DOST application to help them with the referral bonus
  • Facilitate the vehicle owner to find a driver through UBER-Match
  • Responsible for tracking all vehicles on UVP.

Technical Support/Helpdesk Associate

NERA Philippines Inc.
11.2014 - 12.2015
  • Provides support, guidance, instruction, directions to my group to achieve our goal
  • Provides required reports by the clients and managers
  • Submits month end inventory report to clients
  • Conducts thorough software testing and implementation
  • Creates and setups the terminal profile and data required
  • Maintains confidentiality of all the data
  • Determines requirements by working with customers
  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Education

Bachelor of Science in Information Technology - Information Technology

Lyceum of The Philippines University
Batangas City, Batangas
03-2014

Skills

  • Strong organizational and time-management skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Experience in managing clients and handling documents
  • Multitasking Abilities
  • Adaptability

Internship

Starfi.sh Web Design Company, Guijo St., Makati City, 06/2013, 10/2013

References

  • Mrs. Shiela Marie Padua, Branch Head, PSBANK Lemery Branch, 0916-5801157
  • Ms. Lea Carmela Par, New Accounts, PSBANK Lemery Branch, 0906-4365443
  • Mr. Christian Lambatin, Supervisor, Asalus Corporation, 0917-6289897

Languages

Filipino
First Language
English
Intermediate (B1)
B1

Timeline

Client Engagement Officer/Account Officer

Asalus Corporation
06.2023 - Current

Financial Specialist

AXA Philippines Inc.
04.2021 - 01.2023

Business Development Officer

Macoline Freight Forwarding Services Inc.
07.2019 - 01.2021

Vehicle Solution Specialist-DOST/Expert Level 1

UBER System Inc.
07.2017 - 07.2018

Technical Support/Helpdesk Associate

NERA Philippines Inc.
11.2014 - 12.2015

Bachelor of Science in Information Technology - Information Technology

Lyceum of The Philippines University

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JOHN MICO B. DE LEON