Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Mico Yanga

Quezon City

Summary

Accomplished Senior Financial Operations Specialist with a proven track record at Epic Healthcare Staffing Shared Services, including a promotion within three years. Excelled in payroll processing and customer service, achieving Million Dollar Round Table recognition twice. Demonstrates exceptional asset management and interpersonal skills, driving client satisfaction and financial success.

Overview

8
8
years of professional experience

Work History

Senior Financial Operations Specialist

Epic Healthcare Staffing Shared Services
11.2021 - Current

Started as a Junior Specialist in November 2021 and promoted to Senior Specialist in April 2024


• Accurate and timely submission of payroll information by collecting, calculating, and entering data for all employees on a weekly basis
• Prepares reports as needed for billing and payroll purposes.
• Input expense reimbursements
• Verify proper taxation of employees
• Maintain time off policies for employees
• Help with inputting new hires into the payroll and billing system
• Resolves payroll discrepancies by collecting and analyzing information.
• Provides payroll information by answering questions and requests.
• Make calls and send text messages to help with payroll questions and requests.
• Maintains payroll operations by following policies and procedures.
• Maintains employee confidence and protects payroll operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.

Senior Financial Advisor

AXA Philippines (Part-time)
10.2021 - Current

Million Dollar Round Table (2023)

Million Dollar Round Table (2025)


  • Built lasting relationships with clients by consistently exceeding expectations in communication, professionalism, and results-driven advice.
  • Managed a diverse portfolio of clients, ensuring optimal returns on investments and minimizing risks.
  • Secured client trust by maintaining strict confidentiality standards and adhering to ethical practices in all interactions.
  • Provided exceptional service to clients by addressing their unique financial concerns and goals with tailored advice.

Financial Solutions Specialist

AXA Philippines
03.2019 - 09.2021

AXA 2020 Bancassurance Annual Awardee


  • Full-time sales employee based in a Metrobank branch to offer solutions that address the financial needs of the bank's clients.
  • Equipped with technology-based tools in customizing, and presenting financial solutions to their clients, trained to excel in the art of putting the customer first at the center of their business.

Payroll Specialist

P&A Grant Thornton
04.2017 - 02.2019
  • Executes function in compliance to engagement agreements as well as to government mandates and related laws on wages and taxes
  • Communicates with the client with regards to payroll instructions and other issues with guidance from the manager.
  • Ensures timeliness and accuracy in the delivery of the output.

Education

Bachelor of Science - Business Administration Major in Financial Manager

San Sebastian College - Recoletos
Manila, Metro Manila, Philippines
03-2017

Skills

  • Bank reconciliation
  • Payroll processing
  • Credit analysis
  • Asset management
  • Tax compliance
  • Investment analysis

Timeline

Senior Financial Operations Specialist

Epic Healthcare Staffing Shared Services
11.2021 - Current

Senior Financial Advisor

AXA Philippines (Part-time)
10.2021 - Current

Financial Solutions Specialist

AXA Philippines
03.2019 - 09.2021

Payroll Specialist

P&A Grant Thornton
04.2017 - 02.2019

Bachelor of Science - Business Administration Major in Financial Manager

San Sebastian College - Recoletos
John Mico Yanga