John Michael Calderon

Costumer Service

• Identified issues, analyzed information and provided solutions to problems.

• Promoted business via social media to generate leads and maximize brand identity.
• Devised processes to boost long-term business success and increase profit levels.
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
• Designed business plan to define concept, short-term and long-term goals and strategies.

• Answered questions about store policies and addressed customer concerns.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.