Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

John Mark Ilustre

Account Receivable
Pasig City Manila
John Mark Ilustre

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Accounts Receivable Specialist bringing Number years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Established Collection Officer with auto finance experience and debt collection background. Disciplined with undeniable research and time management skills. Proven history of excellent service and detail-oriented work. Effective Collection Officer promoting talents in contacting delinquent accounts and finding solutions to issues. Known for improving customer payment rates and offering outstanding research and reporting skills. Determined individual offering over Number years of experience working in fast-paced collection environments. Composed Collection Officer with a team-oriented mentality. Sharp and polished with an extensive background in preparing collateral seizures and foreclosures.

Overview

6
years of professional experience

Work History

One Spatial Condominium Corp.
Amang Rodriguez Dela Paz Pasig City

Billing and Collection Officer
04.2018 - Current

Job overview

  • Reduced outstanding receivables by proactively monitoring aged accounts and prioritizing collection efforts accordingly.
  • Documented all daily collections and delinquent account activities by uploading information to company's database.
  • Utilized strong communication skills to handle difficult conversations with customers, maintaining professionalism and empathy.
  • Negotiated payment arrangements with clients, resulting in increased revenue for the company.
  • Contacted delinquent members by phone, email and mail to determine reasons for delinquency.
  • Worked closely with delinquent members to develop plan of payment in order to rectify outstanding accounts.
  • Analyzed trends in account performance data to identify areas requiring intervention or improvement opportunities.
  • Developed customized payment plans tailored to individual financial situations, increasing likelihood of repayment.
  • Partnered with credit departments to review accounts for accuracy and potential adjustments, optimizing billing processes.
  • Built rapport with clients through consistent follow-up and diligent case management, fostering positive relationships.
  • Educated customers on credit policies and potential consequences of non-payment, promoting responsible financial behavior.

Education

University of Rizal System
Pililla Rizal Philippines

Bachelor Of Science In Business Administration from Management Quantitative Methods
04.2009

University Overview

Skills

Contact of delinquent clients

Timeline

Billing and Collection Officer
One Spatial Condominium Corp.
04.2018 - Current
University of Rizal System
Bachelor Of Science In Business Administration from Management Quantitative Methods
John Mark IlustreAccount Receivable