JOHNLY QUINTO
Scarborough
Summary
Detail-oriented and hardworking professional with experience in production, business analysis, and customer service. Skilled in assembling, quality control, inventory management, and compliance checks. Proven ability to work in fast-paced environments, collaborate with teams, and ensure efficiency and accuracy in operations. Strong background in risk assessment, KYC procedures, and client relationship management. Committed to maintaining high standards of quality, safety, and customer satisfaction in every role.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Production Assistant
ForeverSpin
11.2024 - 08.2025
- Assembled and inspected precision metal spinning tops to ensure high-quality craftsmanship
- Operated production equipment and followed safety procedures to maintain efficiency
- Performed quality control checks to identify defects and ensure customer satisfaction
- Worked in a fast-paced team environment to meet daily production targets.
- Maintained a safe and clean work environment, contributing to overall team productivity.
Seasonal Production Assistant
Lush Fresh Handmade Cosmetics (Gifts Department)
10.2024 - 12.2024
- Assembled and packed handmade cosmetic gift sets while following quality, sustainability, and ethical sourcing standards.
- Worked with different teams in a fast-paced environment to meet daily production goals during busy seasons.
- Maintained cleanliness of the workstation and followed hygiene protocols.
- Managed tasks effectively to complete large orders on time for retail distribution.
Business Relationship Analyst
Deloitte
11.2022 - 10.2023
- Checking for the compliance of the pre-engagement requirements.
- Assisting the client relations team by facilitating KYC checks, Independence assessments, and Conflict checks for prospective clients, third parties, business relationship partners, and vendors to analyze and pinpoint potential risks or red flags.
- Collaborated with team members to develop innovative strategies, enhancing overall department performance.
KYC Analyst
Deloitte
07.2019 - 10.2022
- Perform background checks for new and existing clients to mitigate risks and maintain the firms reputation
- Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
- Reduced the risk of money laundering by implementing KYC policies and procedures.
- Observing sanctions that could pose risks to the firm and sharing safety protocols with client engagement teams to efficiently handle and reduce associated risks
Customer Service Representative
Iqor Philippines
06.2017 - 08.2017
- Served as a key team member in the telecommunications sector, specifically focusing on the MetroPCS account.
- Conducted effective troubleshooting and provided solutions to ensure customer satisfaction.
- Maintained accurate and detailed records of customer interactions and resolutions.
- Stayed updated on MetroPCS product and service offerings to provide informed assistance to customers.
Education
Diploma - Accounting
Seneca Polytechnic
Toronto, ON08.2025
Bachelor of Science - Electronics Engineering
Saint Louis University
05.2015
Skills
- Team Collaboration
- Analytical Skills
- Regulatory Compliance
- Customer Service
- Continuous Learning
- Effective Communication
- Technology Skills
- Adaptability
- Installation and Technical Support
- Microsoft Office
Certification
Food Handler
Availability
Anytime
Timeline
Production Assistant
ForeverSpin
11.2024 - 08.2025
Seasonal Production Assistant
Lush Fresh Handmade Cosmetics (Gifts Department)
10.2024 - 12.2024
Business Relationship Analyst
Deloitte
11.2022 - 10.2023
KYC Analyst
Deloitte
07.2019 - 10.2022
Customer Service Representative
Iqor Philippines
06.2017 - 08.2017
Bachelor of Science - Electronics Engineering
Saint Louis University
Diploma - Accounting
Seneca Polytechnic