Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

John Louise Bustamante

Customer Service Representative
Cebu

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Meticulous Data Entry with 3 years of experience in Sykes, JPMorgan Chase as a data entry. Expert in streamlining data entry procedures and implementing Microsoft Excel use for modernized offices. Skilled at entering and organizing mass amounts of data quickly and accurately.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Healthcare Travel Coordinator

Firstsource Solutions Limited
Cebu
10.2022 - Current
  • Used coordination and planning skills to achieve results according to schedule.
  • Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
  • Scheduled referral appointments to other providers for patients needing specialized treatment.
  • Administered medication as directed by physician.
  • Kept accurate records for client files and handled related paperwork.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.

Data Entry

SYKES Asia, Inc.
Cebu
10.2019 - 04.2022
  • Accurately handled data entry for [Number] clients into company-based software.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Added documents to file records and created new records to support filing needs.
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Science - Business Administration

University of Cebu Lapu-Lapu And Mandaue
Mandaue City, Philippines
06.2014 - 10.2016

Skills

    Travel arrangements coordination

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Timeline

Healthcare Travel Coordinator

Firstsource Solutions Limited
10.2022 - Current

Data Entry

SYKES Asia, Inc.
10.2019 - 04.2022

Bachelor of Science - Business Administration

University of Cebu Lapu-Lapu And Mandaue
06.2014 - 10.2016
John Louise BustamanteCustomer Service Representative