John Lee Fullo
San Pablo City
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Supervisor/Crew leader
Jolibee Food Corps
10.2023 - Current
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Monitored team member to verify work quality and address concerns
- Supervised end-of-day clean up activities to remove debris and unnecessary supplies from customers premises
- Pitched in to help with various job task
- Fill in for sick employees and complete projects
- Discuss daily work requirements with crew and assigned skills-based tasks to enable completion of work
- Monitored, ordering of stocks to supplier for replenisment and do ending inventory
- Monitored the quality of the product before giving to the customer to ensure the total customer satisfaction
- Contributing to happiness, joyful and stress free working environment.
Kitchen Crew
Jollibee Doha Qatar
Doha, Qatar
09.2022 - 09.2023
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Assisted in setting up and breaking down kitchen stations.
- Plated and presented food following chef requirements.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Supervisor/Crew leader
Jolibee Food Corps
11.2018 - 09.2022
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Monitored team member to verify work quality and address concerns
- Supervised end-of-day clean up activities to remove debris and unnecessary supplies from customers premises
- Pitched in to help with various job task
- Fill in for sick employees and complete projects
- Discuss daily work requirements with crew and assigned skills-based tasks to enable completion of work
- Monitored, ordering of stocks to supplier for replenisment and do ending inventory
- Monitored the quality of the product before giving to the customer to ensure the total customer satisfaction
- Contributing to happiness, joyful and stress free working environment.
Education
Bachelor of Science in Business Adminstration -
Pamantasan Ng Lungsod Ng San Pablo
San Pablo City, Laguna07.2022
Associate in Technology Major In Food Tecnology -
Laguna State Polytechnic University
San Pablo City, Laguna04.2013
Skills
- Restaurant experience
- Food service
- Customer service
- Leadership
- Time management
- Memorization
- Microsoft word
- Microsoft excel
- Schedule development
- International mobility management
Timeline
Supervisor/Crew leader
Jolibee Food Corps
10.2023 - Current
Kitchen Crew
Jollibee Doha Qatar
09.2022 - 09.2023
Supervisor/Crew leader
Jolibee Food Corps
11.2018 - 09.2022
Bachelor of Science in Business Adminstration -
Pamantasan Ng Lungsod Ng San Pablo
Associate in Technology Major In Food Tecnology -
Laguna State Polytechnic University