A highly motivated and versatile Civil Engineer with comprehensive experience in technical support, structural design, and BIM modeling. Proficient in Bentley software such as MicroStation and OpenBuildings, with multiple certifications across design and technical support domains. Adept at problem-solving, collaborating in diverse environments, and driving product adoption and user success globally. Flexible Technical Support Engineer with 1.5 years of experience helping clients maintain smooth operations. Expertise in Bentley systems software and environment. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.