John Koch B. Gonzalez
6942E Washington St. Brgy. Pio Del Pilar, Makati City
Summary
Professional office support specialist with strong background in administrative tasks, document management, and customer service. Adept at improving workflow efficiency, managing schedules, and maintaining organizational systems. Known for fostering team collaboration, adaptability to changing needs, and achieving results through effective multitasking and problem-solving. Reliable and skilled in communication, time management, and using office software.
Overview
9
9
years of professional experience
Work History
Office Support Staff Member
LGU Sorsogon City
01.2023 - 12.2024
- Assisted in creating an office-wide recycling program, promoting environmental responsibility among staff members and reducing company waste output.
- Assisted in the preparation of financial reports, contributing to more accurate and efficient record-keeping practices.
- Supported team members by offering assistance during peak hours or when faced with tight deadlines, promoting a collaborative work environment.
- Compiled and distributed meeting minutes to all relevant stakeholders, ensuring clear communication of decisions made during executive sessions.
Slaughtering Operation (Swine) NCII
ESYNERGY INTERNATIONAL INC.
01.2024 - 02.2024
Service Crew Member
McDonald's
02.2016 - 09.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
Education
Bachelor of Science - Hotel & Restaurant Management
STI College
Las Pinas, Metro Manila, Philippines07-2022
High School Diploma -
Gubat National High School
Paradijon, Gubat Sorsogon03-2014
No Degree -
Gubat North Central School
Pinontingan, Gubat Sorsogon03-2010
Skills
- Verbal communication
- Reception duties
- Document preparation
- Filing systems expertise
- Positive attitude
- Customer service
- Time management
- Office management
Timeline
Slaughtering Operation (Swine) NCII
ESYNERGY INTERNATIONAL INC.
01.2024 - 02.2024
Office Support Staff Member
LGU Sorsogon City
01.2023 - 12.2024
Service Crew Member
McDonald's
02.2016 - 09.2019
Bachelor of Science - Hotel & Restaurant Management
STI College
High School Diploma -
Gubat National High School
No Degree -
Gubat North Central School
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