John Kevin Novales
City Of Bacoor, Cavite
Summary
As a Travel Associate at IGT Solutions, I excelled in client relationship building and multilingual communication, enhancing customer satisfaction and compliance with industry standards. Skilled in visa processing, I adeptly managed complex situations, demonstrating a keen ability to provide expert guidance and resolve issues efficiently. My proactive approach and dedication to service excellence significantly contributed to the team's success.
Overview
1
1
year of professional experience
Work History
Travel Associate
IGT Solutions
01.2024 - Current
- Conducted thorough research on destinations to provide accurate information and expert guidance to travelers.
- Managed challenging situations calmly under pressure, effectively addressing customer complaints or unforeseen circumstances.
- Ensured compliance with industry regulations, maintaining up-to-date knowledge of relevant policies and procedures.
Education
Bachelor Of Computer Information Systems - Computer Engineering
Technological University of The Philippines
Dasma Salitran RoadSkills
- Client relationship building
- Multilingual communication
Timeline
Travel Associate
IGT Solutions
01.2024 - Current
Bachelor Of Computer Information Systems - Computer Engineering
Technological University of The Philippines
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