Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Kenneth A. Lugod

Talibon

Summary

Excelled in high-stress situations, leveraging goal-oriented focus and exceptional problem-solving abilities. Proficient in software applications, demonstrating adaptability and attention to detail.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Supervisor

Bill Gosling Outsourcing
09.2023 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Customer Service Representative

Bill Gosling Outsourcing
05.2023 - 09.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor Of Information Technology -

Trinidad Municipal College
Poblacion Trinidad Bohol
03.2019

Skills

  • Goal oriented
  • Attention to detail
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Software experience
  • Multitasking
  • Adaptability and flexibility

Timeline

Supervisor

Bill Gosling Outsourcing
09.2023 - 01.2025

Customer Service Representative

Bill Gosling Outsourcing
05.2023 - 09.2023

Bachelor Of Information Technology -

Trinidad Municipal College
John Kenneth A. Lugod