Hi, I’m
John Kenneth Cruz
Baliuag, Province Of Bulacan
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
12
years of professional experience
Work History
Pick a FoodBaliuag, Province Of Bulacan, Philippines
Driver
10.2022 - Current
Job overview
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Delivered food orders efficiently, ensuring timely arrival to enhance customer satisfaction.
- Navigated routes effectively, optimizing delivery times while adhering to traffic regulations.
Tagalimbag PrintsBaliuag, Province Of Bulacan, Philippines
Driver/ Liaison
06.2019 - 06.2021
Job overview
- Operated delivery vehicles safely and efficiently to ensure timely arrivals.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
P&C Food ProductsBaliuag, Province Of Bulacan, Philippines
Cashier
08.2017 - 03.2019
Job overview
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained accurate cash drawer through diligent counting and reconciliation.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Inang Ko Po Catering ServicesBaliuag, Province Of Bulacan, Philippines
Head Waiter
06.2015 - 06.2017
Job overview
- Supervised dining room operations, ensuring exceptional guest experiences and adherence to service standards.
- Coordinated multi-course meal service for large events, optimizing workflow efficiency and timing.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
JollibeeBaliuag, Province Of Bulacan, Philippines
Crew Member
11.2014 - 05.2015
Job overview
- Provided exceptional customer service in fast-paced environment.
- Engaged with customers to ensure satisfaction and address concerns.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
McDonald’s Baliuag, Province Of Bulacan, Philippines
Crew
09.2014 - 03.2015
Job overview
- Provided exceptional customer service in fast-paced environment.
- Operated kitchen equipment to prepare food items according to safety standards.
- Maintained cleanliness and organization of workstations and dining areas.
Education
Living Angels Christian AcademyBaliuag, Province Of Bulacan, Philippines
High School Diploma
Skills
- Effective time management
- Customer engagement
- Safe driving practices
- Valid Driver's license
- Problem-solving
- Order taking
- Multitasking and organization
- Cleaning and sanitizing
Timeline
Driver
Pick a Food
10.2022 - Current
Driver/ Liaison
Tagalimbag Prints
06.2019 - 06.2021
Cashier
P&C Food Products
08.2017 - 03.2019
Head Waiter
Inang Ko Po Catering Services
06.2015 - 06.2017
Crew Member
Jollibee
11.2014 - 05.2015
Crew
McDonald’s
09.2014 - 03.2015
Living Angels Christian Academy
High School Diploma