John Kenneth Cabalog
Quezon City, Metro Manila,Quezon City
Summary
Dynamic supervisor with a proven track record at CIBO, excelling in team management and conflict resolution. Enhanced customer satisfaction through effective problem-solving and mentorship, fostering a productive environment. Skilled in workflow organization and performance evaluation, consistently achieving operational excellence while leading teams to success.
An energetic supervisor is successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to an open, communicative culture where employees feel empowered to contribute to the company's success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
CiBO
02.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Service Crew Member
Chowking Restaurant
10.2016 - 01.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
No Degree - Finance
ABE INTERNATIONAL BUSINESS COLLEGE
Cubao, Metro Manila, PhilippinesSkills
- Team management
- Workflow organization
- Customer service
- Conflict resolution
- Performance evaluation
Certification
*Mindset Seminar & Service and Sales Excellence Attitude Work Shop
*Basic Wine Service Workshop.
*Food Safety And Good Manufacturing Practices.
Timeline
Supervisor
CiBO
02.2019 - Current
Service Crew Member
Chowking Restaurant
10.2016 - 01.2019
No Degree - Finance
ABE INTERNATIONAL BUSINESS COLLEGE
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