John Jayson Israel Robles

As an English Teacher at G-Zone Institute, I was responsible for planning and delivering engaging and informative English lessons to students. I created lesson plans, conducted assessments, and provided feedback to help students improve their language skills. I also fostered a positive learning environment and effectively communicated with students and parents.

• Designed and implemented lesson plans that catered to students' individual needs and learning styles.
• Utilized a variety of teaching strategies and resources to enhance student engagement and comprehension.
• Evaluated student performance through assessments and provided constructive feedback to support their progress.
• Established open communication with students and parents to address any concerns or questions.

As a Customer Service Representative at Hinduja Global, I provided assistance and support to customers, ensuring their satisfaction with health care insurance products and services. I addressed customer inquiries, resolved issues, and processed orders and returns. I also maintained accurate customer records and collaborated with other team members to improve overall customer experience.

• Responded to customer inquiries and provided timely and accurate information.
• Resolved customer issues and complaints, ensuring a positive resolution for all parties involved.
• Processed customer orders, returns, and exchanges with attention to detail and efficiency.
• Maintained accurate customer records and updated information as needed.

As a Rad Tech Lab Assistant at Ospital Ng Tagaytay, I provided support to radiologic technologists in performing diagnostic imaging procedures. I prepared and positioned patients for imaging, operated equipment, and maintained patient records. I also collaborated with the healthcare team to ensure accurate and efficient imaging processes.

• Assisted radiologic technologists in positioning and preparing patients for imaging procedures.
• Operated imaging equipment and ensured its proper functioning and maintenance.
• Maintained accurate patient records and imaging reports.
• Collaborated with the healthcare team to ensure smooth and efficient imaging processes.