Summary
Overview
Work History
Education
Skills
Timeline
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John Isaiah Cruz

Sales Support
Navotas City

Summary

Dynamic sales professional with a proven track record at Purechem Corporation, excelling in customer service and relationship building. Achieved significant sales growth through effective communication and personalized recommendations. Skilled in complex problem-solving and inventory management, consistently surpassing sales targets while enhancing customer satisfaction.

Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.

Overview

7
7
years of professional experience

Work History

Sales Assistant

Purechem Corporation
07.2022 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Collaborated with team members to achieve sales targets and improve store performance.

Purchasing Staff Member

Trans-Pacific Journey Fishing Corp.
06.2021 - 05.2022
  • Analyzed market trends to identify potential new suppliers, diversifying the company''s supply chain options while maintaining quality standards.
  • Managed purchase orders, ensuring accuracy and timely delivery of goods and services.

Ads Specialist

Media Puzzle, Inc.
01.2019 - 10.2019
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Streamlined project delivery processes, reducing completion times significantly.

Sales Agent

AR CRUZ TRADING
06.2018 - 12.2018
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.

Education

Bachelor of Arts - Communications

UNIVERSITY OF THE EAST
CALOOCAN
04.2001 -

Skills

    Complex Problem-solving

    Processing payments

    Goal oriented

    Team collaboration

    Relationship building

    Strong communication and interpersonal skills

    Multitasking Abilities

    Attention to detail

    Sales and promotions

    Sales expertise

Timeline

Sales Assistant

Purechem Corporation
07.2022 - Current

Purchasing Staff Member

Trans-Pacific Journey Fishing Corp.
06.2021 - 05.2022

Ads Specialist

Media Puzzle, Inc.
01.2019 - 10.2019

Sales Agent

AR CRUZ TRADING
06.2018 - 12.2018

Bachelor of Arts - Communications

UNIVERSITY OF THE EAST
04.2001 -

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