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Detail-oriented Revenue and Recovery Specialist with 10 years of experience in managing high-volume accounts receivable and collections. Oversaw a diverse portfolio of major and smaller accounts, ensuring financial accuracy and resolving billing discrepancies. Built strong relationships with customers and internal stakeholders to enhance recovery outcomes.

Senior leader in collections & recovery with a passion for developing others and building culture where employees are engaged and empowered. Adept at managing multiple teams of 75+ employees to accomplish challenging objectives. Expert in designing, deploying, and leading debt collection strategies including outsourcing, litigation, debt settlement, CCCA, deceased, and bankruptcy. Demonstrated capacity to achieve results through leadership, building high performing teams, engaging stakeholders, and creating productive partnerships. Skilled in executing projects to continuously improve collections strategy and operating model. Adept in collecting and analyzing data to implement informed decisions. Seasoned in establishing performance metrics, KPIs, and scorecards as well as conducting evaluations of projects that provide practical steps for improvement in future initiatives. Accomplished in vendor selection and management and negotiating optimal contracts that create lasting relationships.

Dynamic and motivated medical billing and coding professional with over 17 years of extensive experience in health operations, revenue cycle management, and clinical. Expertise in ICD-9 and ICD-10, CPT, and HCPCS coding, with a proven ability to analyze and validate patient information, diagnoses, and billing data. Highly skilled in medical billing and coding, Medicare, Medicaid, and Commercial Insurance, and handling medical insurance appeals, authorizations, denials, and rejections. I seek a position to leverage my skills and experience in a dynamic organization.
Seasoned Medical Billing, Insurance, and Coding Instructor known for high productivity and efficient task completion. Possess specialized skills in medical billing software, compliance regulations, and coding standards which ensure accurate and effective teaching. Excel in communication, problem-solving, and adaptability, contributing to successful training outcomes.
Highly knowledgeable in medical billing, insurance and coding with background as an instructor. Have facilitated student understanding of complex concepts through innovative teaching methods. Strengths lie in strong communication skills, patience, and ability to simplify complex topics for better comprehension. Previous work has led to improved student performance and increased interest in the field.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Dynamic professional with a robust skill set in customer service, communication, and inventory management. Proven expertise in credit and collections management, complemented by strong leadership and team development abilities. Adept at utilizing business intelligence and data analysis to enhance client relationship management. Committed to maintaining health and safety standards while excelling in multitasking and time management. Career goals include advancing into strategic roles that leverage negotiation skills and business acumen.

JOHN GILBERT SUNGAHID

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ACCOUNT REMEDIAL & RECOVERY IN-CHARGE

Collector Agent

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Bachelor of Science - Commerce Major in Management

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ACCOUNT REMEDIAL & RECOVERY IN-CHARGE

Collector Agent

Bachelor of Science - Commerce Major in Management

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