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Passionate content moderator with almost 7 experience in the social media and customer service industries. Proven track record of efficiently handling high-volume global and domestic content while maintaining a positive customer experience. Skilled at quickly identifying and resolving issues.

Trust & Safety professional with experience across TikTok and WhatsApp platforms, specialising in high-risk content moderation, investigations and Ground Truth Labeling (GTL). Proven ability to analyse complex abuse patterns, enforce policy with sound judgment and handle sensitive content including CSAM, exploitation and misinformation in high-volume environments. Experienced in multi-workflow moderation(Short Video, Misleading, Features) with strong adaptability in applying policy across diverse content formats. Recognised for initiating investigations, identifying emerging threats and contributing to operational and workflow improvements. In parallel, an experienced licensed tour guide, bringing strong communication, situational awareness and people management skills; Enabling effective decision-making, composure under pressure and engagement across diverse environments.

Results-driven Senior Content Moderator with 1.5 years of progressive experience at Wipro, including a recent promotion based on consistent, top-tier performance. Skilled in overseeing content moderation processes, mentoring new moderators, and ensuring policy enforcement with over 98% accuracy. Recognized with a Top Performer Certificate for exceeding KPIs and maintaining platform safety standards. Adept at handling sensitive material, upholding compliance, and collaborating with quality and training teams.

Skilled in content moderation and policy enforcement, I excelled at Accenture by enhancing online safety and compliance on LinkedIn, leveraging tools like Cornerstone and Canvas. Demonstrating strong communication and data analysis skills, I significantly contributed to refining community guidelines and improving user experience. My proactive approach in identifying content trends set new standards in community management.

John Gabriel Depliyan

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Content Moderator – META (Repeat Infringement & Copyright)

Customer Support Representative – Uber Account

Customer Support Representative – Maurices Retail Account

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Aviation of Aircraft Maintenance Technology -

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