JOHN GABRIEL BONDOC
SANTO TOMAS PAMPANGA,Philippines/region 3
Summary
ISAGO-certified Airline Cargo Representative with extensive experience managing operations for seven major airlines. Proven expertise in the end-to-end processing and acceptance of Dangerous Goods (IATA DGR) and precision ULD management. I consistently execute strategic oversight of cargo buildup, team coordination for on-time departures, and real-time operational problem-solving. Dedicated to maintaining rigorous safety standards and optimizing load efficiency in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AIRLINE REPRESENTATIVE CARGO AGENT
PHILIPPINE AIRPORT GROUND SUPPORT SOLUTIONS INC.
MABALACAT CITY
10.2024 - 04.2026
- Trained new representatives, sharing knowledge and best practices for better team performance.
- Handling eight airlines, which are Cebu Pacific, Starlux, Jetstar, Scoot, Hong Kong Express, Central Airline, Yto Airline, and Xiamen Air.
- Highly experienced in handling both domestic and international shipments with efficiency and accuracy.
- Managed inbound and outbound air cargo operations with strict adherence to documentation, labeling, and packaging standards.
- Coordinated effectively with airlines, freight forwarders, and ground handling teams to ensure timely and efficient cargo loading and unloading operations.
- Verified airway bills, cargo manifests, and customs documents for accuracy and compliance.
- Monitored and updated shipment status using cargo tracking systems SmartKargo & Icargo.
- Handled special cargo such as valuable cargo, human remains, perishables, live animals, and non-dangerous goods according to IATA regulations.
- Ensured cargo security checks were performed in line with aviation security standards.
- Maintained accurate cargo logs and inventory records for warehouse management and audit purposes.
- Communicated with shippers and consignees to provide updates and resolve shipment discrepancies.
- Performed pre-alert and post-alert notifications to stations and customers for shipment visibility.
- Collaborated with customs and quarantine officers to facilitate smooth cargo clearance.
- Adhered strictly to airport safety, security, and company protocols during all operational tasks.
- Led the planning and execution of flight build-up operations as Build-up Master, overseeing cargo sequencing, weight and balance verification, ground staff coordination, and compliance with airline safety and operational standards to ensure accurate and timely aircraft loading.
- Conducted precise weight and dimension checks to ensure compliance with aircraft capacity limitations.
Education
Bachelor of Science - AVIATION ELECTRONICS TECHNOLOGY
JOCSON COLLEGE INC.
ANGELES CITY PAMPANGA2024
Skills
- Regulatory Compliance
- Load Planning
- ULD & Equipment Management
- Cargo Management Systems
- Customs & Documentation
- Workflow Optimization
- SOP Development
- Interdepartmental Coordination
- Complex Problem Solving
- Analytical Reporting
- Cargo operation management
- Weight and balance
- Safety compliance
- Shipment tracking
- Operational efficiency
- Customer service
- Training and development
Certification
· THE FIRST STEP: AVIATION WEB SEMINAR (November 19, 2021)
-ORGANIZED BY CANOPY INNOVATIVE SYSTEM INC.
· QUALITY AND SAFETY COURSE (December 8-9, 2021)
-ORGANIZED BY CANOPY INNOVATIVE SYSTEM INC.
· MINIMUM EQUIPMENT LIST COURSE (February 7, 2022)
-ORGANIZED BY CANOPY INNOVATIVE SYSTEM INC.
· EXPLORING THE RELEVANCE OF AVIONICS SYSTEMS IN LAW, SAFETY, A&P SYSTEMS (March 24, 2023)
-GUEST SPEAKER LED BY: MR MICHAEL M. JANOY –AVIONICS MASTER INSPECTOR A SIA ENGINEERING
(PHILIPPINES) CORP.
· GAINING THE EDGE: UNVEILING THE EXPERTISE FOR AVIONICS INSPECTION, MAINTENANCE, & REPAIR (March 19, 2024)
-GUEST SPEAKER LED BY: MR JAYSON SANTOS –AVIONICS TEAM LEADER, BASE PRODUCTION 3 LUFTANSA TECHNIK PHILIPPINES
· ON-THE-JOB TRAINING @DORNIER TECHNOLOGY CRK STATION
· Aviation Security Awareness Seminar
· Basic Cargo Skills and Procedures
· PAGSS Security Awareness Training (AVSEC)
· PAGSS Human Factors Training
· PAGSS Work Ethics Training
· PAGSS Safety Management System
· PAGSS Customer Service Workshop
· 5J Cebu Pacific Smartkargo System Training
· Jx Starlux Icargo System Training
· DG Training for Non-DG Acceptance Personnel
· Live Animals Training
· 5J Cebu Pacific Cargo Differences Training
· Starlux JX Cargo Differences, DG Variation & Cargo System Training
· Non Dangerous Goods
· 5J Cebu Pacific UWS/NTM Familiarization
· 5J Cebu Pacific Cargohub System Training
· IATA CBTA -Dangerous Goods Training for Personnel Responsible for Processing or Accepting Dangerous Goods Consignments
References
- MR. KARL MATTHEW TAN, 138649-AMS/CPL Program Head for Bachelor of Aviation Electronics Technology FDSA Aviation Electronics Technology, Inc 0917 626 6617
- MR. GERALD BEN ANTHONY PARADERO SENIOR SUPERVISOR-CUSTOMER SERVICES CARGO-MNL 0926 708 8334
Timeline
AIRLINE REPRESENTATIVE CARGO AGENT
PHILIPPINE AIRPORT GROUND SUPPORT SOLUTIONS INC.
10.2024 - 04.2026
Bachelor of Science - AVIATION ELECTRONICS TECHNOLOGY
JOCSON COLLEGE INC.