Summary
Overview
Work History
Education
Skills
Timeline
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John Er Castro

John Er Castro

IT Support Specialist
Siniloan, Province Of Laguna

Summary

A highly motivated person, seeking a position which requires experience in the computer operations and aspires to find an environment where he can utilize his considerable experience in Information Technology and skills in developing and testing new methodologies to be a valuable resource to the company.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

The Results Company, Alaskaland
09.2019 - 03.2020

As a Customer Service Representative, you will be responsible for providing exceptional customer service through various communication channels, actively listening to customer concerns, offering tailored solutions.

Premium Tech Support

Sitel
01.2019 - 03.2022

Tech Support Specialist role involves diagnosing and resolving software and hardware issues, providing excellent customer service, and maintaining a strong technical background.

Content Moderator

Enshored
06.2022 - Current

Content Moderator role involves reviewing user-generated content, ensuring compliance with company policies and guidelines, and maintaining a positive online environment.

Education

Bachelor of Science - Information Technology

Laguna State Polytechnic University
Siniloan, Laguna
04.2020 - 04.2020

Skills

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Timeline

Content Moderator

Enshored
06.2022 - Current

Bachelor of Science - Information Technology

Laguna State Polytechnic University
04.2020 - 04.2020

Customer Service Representative

The Results Company, Alaskaland
09.2019 - 03.2020

Premium Tech Support

Sitel
01.2019 - 03.2022
John Er CastroIT Support Specialist