Dynamic customer service professional with extensive experience at VXI Bridgetowne, adept at resolving complaints and enhancing satisfaction through active listening and problem-solving. Proven ability to manage high-stress situations while maintaining professionalism, contributing to increased customer loyalty and repeat business. Skilled in team collaboration and effective communication.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Customer service
TIPS On-Premise Alcohol Server Training
Refresher on Basic Training (16 Hours)
TIPS On-Premise Alcohol Server Training
Anti-piracy Awareness Training
Crowd Management & Safety Training for personnel providing service to passengers in passenger spaces
Security Awareness Training
Marlins English Language Test
Ship Security Awareness Training and Seafarers with Designated Security Duties
Vessel Sanitation (USPH-HACCP)