John Emmanuel Morales
Manila, Metro Manila,00
Summary
With a strong background in sales and quality assurance, I'm looking to transition into a new role where I can leverage my expertise and continue to grow. I'm open to exploring different opportunities and starting fresh.
Overview
6
6
years of professional experience
Work History
Quality Assurance Manager
5 Aces Outsourcing
Ortigas Center, Pasig City
02.2017 - 04.2022
- Assisted in developing and implementing quality assurance procedures and guidelines.
- Analyzed customer feedback to identify quality trends and areas for improvement.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Sales Representative
Sage One Global
Ortigas Center, Pasig City
01.2016 - 02.2017
- Developed strong customer relationships through effective communication and personalized service.
- Negotiated prices, terms of sales and service agreements.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
High School Diploma -
University of The East
Manila,Philippines01-2011
Skills
- Attention to detail
- Communication skills
- Critical thinking
- Proficient in a range of productivity tools, including Google Suite and Microsoft Office
Timeline
Quality Assurance Manager
5 Aces Outsourcing
02.2017 - 04.2022
Sales Representative
Sage One Global
01.2016 - 02.2017
High School Diploma -
University of The East