Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOHN EDNER CAMPOS

Ormoc City

Summary

Detail-oriented web and graphic designer with expertise in social media management. Proven ability to create engaging content and optimize user experiences, enhancing brand visibility and client satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Web Designer / Graphic Designer / Admin Assistant

MEBS Call Center PH
Ormoc City
12.2022 - 08.2025
  • Designed and maintained responsive websites, ensuring user-friendly interfaces and optimized performance.
  • Created high-quality marketing graphics, social media content, and promotional materials tailored to client needs.
  • Assisted in administrative tasks including scheduling, data entry, document management, and email handling.
  • Supported client communications, ensuring timely response and resolution of inquiries.
  • Collaborated with cross-functional teams to improve workflow efficiency and client satisfaction.
  • Managed company social media accounts to increase brand visibility and engagement.

Store Manager's Assistant

GLR Food Trading
Ormoc City
07.2019 - 10.2022
  • Assisted in daily store operations and maintained organized inventory levels.
  • Supported management in training new staff on company policies and procedures.
  • Coordinated merchandise displays to enhance customer engagement and sales.
  • Implemented effective stock management practices to minimize product loss.
  • Communicated with suppliers to ensure timely delivery of products.
  • Monitored sales trends to provide insights for restocking decisions.
  • Handled customer inquiries and resolved issues with professionalism and care.
  • Maintained cleanliness and safety standards throughout the store environment.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Maintained inventory by checking merchandise to determine levels.

Social Media Manager

Piña Suites Hotel
Ormoc City
01.2019 - 02.2020
  • Developed engaging content for social media platforms to enhance brand visibility.
  • Managed daily social media interactions, fostering community engagement and response.
  • Analyzed social media performance metrics to refine content strategies effectively.
  • Created and scheduled posts across various platforms to maintain consistent messaging.
  • Engaged with followers through comments and messages, building customer relationships.
  • Trained staff on effective social media practices and brand voice consistency.
  • Managed the daily operations of all assigned social media accounts.

Back Office Assistant

JP Communications and Business Solutions
Ormoc City
12.2018 - 05.2019
  • Managed daily administrative tasks for streamlined office operations.
  • Coordinated communication between departments to enhance workflow efficiency.
  • Maintained accurate records and files using digital management systems.
  • Assisted in scheduling appointments and meetings for team members.
  • Processed incoming and outgoing correspondence to ensure timely responses.
  • Managed back office workflow processes including document preparation, scanning and archiving activities.
  • Ensured data entry accuracy while entering customer information into company databases.

Telemarketing Agent

ZNB Solutions LLC
San Francisco
12.2018 - 05.2019
  • Conducted outbound calls to engage potential clients effectively.
  • Managed lead databases using CRM software for tracking interactions.
  • Collaborated with team members to refine calling scripts and strategies.
  • Utilized persuasive communication skills to promote services clearly.
  • Scheduled follow-up calls to maintain customer relationships consistently.

Information Tech. Support / Office Clerk Assistant

PEDIA Care
Ormoc City
09.2017 - 03.2018
  • Organized office files and documents for efficient retrieval and management.
  • Assisted with scheduling appointments and managing calendars for staff.
  • Processed incoming mail and packages, ensuring timely distribution to departments.
  • Maintained office supplies inventory, ordering replacements as necessary.
  • Supported team members in preparing reports and presentations using standard software.
  • Handled customer inquiries, directing them to appropriate personnel for resolution.

Education

Bachelor of Science - Information Technology

Eastern Visayas State University
Ormoc City

Skills

  • Responsive web design
  • User experience (UX)
  • Graphic design
  • Inventory management
  • Social media strategy
  • Administrative support
  • Communication skills
  • Time management
  • Customer relationship management
  • Content management systems
  • Mobile web design
  • Social media marketing
  • User research

Certification

  • Certified Digital Marketing and E-Commerce Course, Rural Impact Sourcing Technical Training, 12/04/18
  • Certified Call Center Agent, ZNB Solutions LLC, 04/15/19
  • Certified Team Lead, JP Communications and Business Solutions, 04/15/19

Timeline

Web Designer / Graphic Designer / Admin Assistant

MEBS Call Center PH
12.2022 - 08.2025

Store Manager's Assistant

GLR Food Trading
07.2019 - 10.2022

Social Media Manager

Piña Suites Hotel
01.2019 - 02.2020

Back Office Assistant

JP Communications and Business Solutions
12.2018 - 05.2019

Telemarketing Agent

ZNB Solutions LLC
12.2018 - 05.2019

Information Tech. Support / Office Clerk Assistant

PEDIA Care
09.2017 - 03.2018

Bachelor of Science - Information Technology

Eastern Visayas State University

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JOHN EDNER CAMPOS