John Daniel Cabigan
Bagac
Summary
Seasoned IT Team Lead with comprehensive experience in managing and leading diverse technical teams. Possesses strong skills in project management, team leadership, problem-solving, and software development lifecycle (SDLC) methodologies. Notably successful at implementing strategic IT initiatives that enhance operational efficiency and improve bottom line results. Known for fostering collaborative work environments, delivering quality solutions on time and within budget constraints.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Team Lead/Network Engineer/Fiber Optic Technician
Central One Bataan
Bagac
02.2023 - Current
- Performed troubleshooting activities to identify the root cause of system issues and develop appropriate resolutions.
- Coordinated closely with project managers to ensure timely completion of tasks.
- Troubleshoot system issues related to network connectivity, software installation, configuration, and printing.
- Configured routers, switches, and wireless access points for LANs and WANs.
- Developed scripts for automating administrative tasks such as user account creation and deletion and password resets.
- Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
- Performed system backups and restores as required.
- Deployed operating systems.
- Participated in meetings with stakeholders to discuss requirements gathering, system architecture design, and testing procedures.
- Oversaw daily operations within the IT department, including resource allocation and task delegation.
- Resolved conflicts between team members professionally.
- Provided support to end users when they encountered problems with their systems or applications.
- Monitored progress of all ongoing projects, identified risks, and implemented corrective action as needed.
- Set up equipment for employee use, performing or properly installing cables, operating systems, or software.
- Conducted fusion splicing of single-mode and multi-mode fibers.
- Calibrated test equipment to verify the accuracy of readings.
- Prepared detailed reports on completed projects for management review.
- Maintained documentation of all network changes and repairs.
- Installed, terminated, spliced, and tested fiber optic cables.
- Built out new fiber runs for customer connections.
- Identified issues with existing cable plants using OTDRs.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Ensured that safety standards were met during installation processes.
- Participated in regular team meetings to discuss project progress and provide feedback on areas needing improvement.
- Resolved customer issues quickly and efficiently while maintaining a professional attitude at all times.
Fiber Optic Installer
Converge/Probus Ventures Inc.
Balanga
06.2021 - 12.2022
- Attended customer sites to install, test, and troubleshoot fiber optic cabling systems.
- Provided technical support to customers who experienced issues with their fiber optic networks.
- Performed quality assurance testing on all installed cables to ensure proper performance.
- Resolved any technical difficulties that arose during installation or maintenance processes.
- Worked closely with project managers to determine the scope of work and timeline requirements.
- Ensured that all safety protocols were followed while working at customer sites.
- Organized and labeled cables according to industry best practices.
- Inspected equipment for signs of wear or damage before installation or repair work.
- Prepared detailed reports regarding the status of existing or new installations.
- Configured network switches and routers for fiber optic connections.
- Adhered strictly to company policies and procedures related to safety, security, quality control and customer service.
- Tested cable continuity with a variety of tools, such as OTDRs, power meters, and visual fault locators.
- Managed inventory of materials needed for job completion.
- Provided training and guidance to junior technicians on various aspects of fiber optics installation.
- Conducted preventive maintenance on existing fiber optics systems, following industry standards.
- Installed, terminated, and spliced optical fibers using fusion splicing techniques.
- Connected wires and cables to terminals, and attached and detached various kinds of hardware to wires, cables, buildings, or poles.
- Spliced cables with hand tools, epoxy, or mechanical equipment.
- Created sensors and conducted thorough inspections to locate fiber optic system defects.
- Measured signal strength of televisions, telephones, and internet connections to verify adequate performance.
- Climbed poles and entered tunnels, buildings, trenches, or manholes to accomplish various job tasks.
- Communicated with customers to access work areas and explain work.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
- Pulled lines to the proper tension for the safety and durability of installation work.
- Set up modems and other hardware with necessary cables.
- Laid out cabling plans and ran through buildings to desired locations.
Education
High School Diploma -
Bagac National High School
Parang,Bagac,Bataan03-2013
Skills
- Network Administration
- Customer Support
- User Support
- Technical Troubleshooting
- Hardware Configuration
- LAN/WAN
- VoIP Installation
- Help Desk Support
- Computer Diagnostics
- Device Installation
- Computer maintenance
- Attention to Detail
- Multitasking
- Troubleshooting Network Issues
- Teamwork and Collaboration
- Network repairs and maintenance
- Technical Documentation
- Problem-solving abilities
Certification
- Contact Center Services NCII
- SMAW NCII
Timeline
IT Team Lead/Network Engineer/Fiber Optic Technician
Central One Bataan
02.2023 - Current
Fiber Optic Installer
Converge/Probus Ventures Inc.
06.2021 - 12.2022
High School Diploma -
Bagac National High School
- Contact Center Services NCII
- SMAW NCII
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